Analyst, Virtual Operations

4 weeks ago


Canada Tata Consultancy Services Full time

TCS has been recognized as a Global Top Employer by the Top Employers Institute - one of only eight companies worldwide to have achieved this status. Our organizational structure is domain-led and designed to offer businesses a single window into industry-specific solutions. Our agile industry units have embedded capabilities to enable rapid responses that provide a competitive edge to our customers. This, coupled with a unique Global Network Delivery Model™ (GNDM™), is recognized as the current benchmark of excellence in technology deployment. We have made significant investments in digital technology, horizontal, and vertical platforms, allowing us to successfully serve our clients for over 50 years. Monitor the batch streams and ensure that jobs are completed as per the SLAs defined Monitor performance of critical batch flow periodically especially after Major release. •Coordinate with L2 / L3 support team, upstream / downstream teams to resolve the incident Setup alert mechanism for job failures and long running jobs to reduce the manual monitoring effort. •Handle any special request for schedule changes during any change implementation or on any customer request. •Establish a batch calendar including all business events and associated batch changes for proper planning. •Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC).



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