Directeur CRM

Everyone deserves safe and respectful working conditions and a healthy community. By continuing to win fights for fairness, organize workers in diverse industries, and support causes that benefit communities, we work together to improve quality of life for all British Columbians.


We are a democratic, member-driven union that is built on a foundation of integrity and respect. We also use our voice to speak up on issues that impact our communities, such as implementing a living wage and standing against discrimination.



As Director of Bargaining and Services, you will work closely with the Managing Director and will be responsible for guiding your team throughout the collective bargaining process to ensure its timely delivery and completion and management of grievance files. Guide your team through the collective bargaining cycle, stepping in to provide support where you see fit
Manage labour relations and engagement with a variety of employers with professionalism and confidence
Represent and engage with a variety of members, ensuring the employer’s standards and policies are upheld
Oversee and support a team of employees, ensuring they are set up for success and thrive in a positive work culture that you help foster
Experience in managing people – from union representatives to senior staff on your direct team
Ability to think outside of the box to find innovative and effective solutions when negotiating contracts
Confident with multi-directional management
Undergraduate degree or equivalent with advanced studies in collective bargaining negotiations, labour law, labour/industrial relations, arbitrations, employment law, and/or human resources
~ Demonstrated senior-level negotiation experience as a lead negotiator
~ Proficiency in computer literacy and navigating Microsoft Office software, CRMs, and record management
~ Experience in managing people
~ Fluency in a second language is an asset

Medical, Extended Health, Hearing Aids, Eyeglasses and Prescription Plan, Dental (subject to standard waiting periods)
~ Short-term and long-term disability
~ Optional group pension plan
~Enjoy the flexibility of a hybrid role and feel the invigorating energy of collaborating with colleagues in the office with the chance to work remotely