Customer Success Consultant

1 month ago


Vancouver BC, Canada Fitzii Full time

SilverChef is looking for a Customer Success Consultant to join our Vancouver Office This role requires someone with a keen passion for personal development, and comes with hands-on training and development, an amazing work environment, and growth opportunities with an extremely driven and high-energy group. This opportunity is perfect for someone with a sales/customer service background who is amazing with people and is looking to build a long-term career with an awesome company

About us:

SilverChef is a hospitality finance company with a passionate and energetic team. We have been around for close to 40 years and have international offices in Australia, New Zealand, multiple offices in Canada and an emerging US presence. This team is driven by a powerful sense of purpose, an encouraging culture, and opportunities to grow into specialized roles. We are also BCorp accredited and have an aggressive growth plan over the next few years. 

Check out some of the benefits we offer:

  • Multi-year recipient of Canada's Top Employer Awards
  • Competitive compensation package PLUS bonus component
  • A market leading extended health benefits package, as well as a health and wellness spending account
  • 4 weeks of vacation a year
  • Hybrid work environment
  • We are an accredited BCorp which means we see ‘Business as a Force for Good’

About the role:

The Customer Service Coordinator will be assisting customers at each stage of the application process from pre-application through to end-of-contract options; asking qualifying questions and responding to inquiries from new and existing customers; performing various administrative tasks such as creating contracts, payout quotes, and keying in orders into our systems.

Skills to thrill:

  • 3+ years experience in customer service, financial services, call center, hospitality, retail and/or administration
  • High level of communication and interpersonal skills including the ability to liaise, advise and interact well with internal and external stakeholders
  • Sound planning, organizational, problem-solving skills and high attention to detail
  • Energetic and flexible team player
  • An insatiable drive for growth and personal development

If this sounds like you, we would love to hear from you

#J-18808-Ljbffr

  • Vancouver, Canada Silver Chef Full time

    **Join our Team!** SilverChef is looking for a Customer Success Consultant to join our Vancouver Office! This role requires someone with a keen passion for personal development, and comes with hands-on training and development, an amazing work environment, and growth opportunities with an extremely driven and high-energy group. This opportunity is perfect...


  • Vancouver, Canada Silver Chef Full time

    SilverChef is Growing! We are looking for a Customer Success Consultant to join our Vancouver Team! This role requires someone with a keen passion for personal development, and comes with hands-on training and development, an amazing work environment, and growth opportunities with an extremely driven and high-energy group. This opportunity is perfect for...


  • Vancouver, Canada Silver Chef Full time

    Join our Team! SilverChef is looking for a Customer Success Consultant to join our Vancouver Office! This role requires someone with a keen passion for personal development, and comes with hands-on training and development, an amazing work environment, and growth opportunities with an extremely driven and high-energy group. This opportunity is perfect...


  • Vancouver, Canada Silver Chef Full time

    Join our Team! SilverChef is looking for a Customer Success Consultant to join our Vancouver Office! This role requires someone with a keen passion for personal development, and comes with hands-on training and development, an amazing work environment, and growth opportunities with an extremely driven and high-energy group. This opportunity is perfect...


  • Vancouver, BC, Canada Intuit Inc. Full time

    We seek a Principal CSM to provide our largest Midmarket customers with proactive, high-touch strategic consulting. You will work closely with ~30 customers and align with key stakeholders on challenges and business goals to help set them up for long-term growth and success with Intuit Mailchimp. You will meet weekly with customers to drive progress towards...

  • Customer Success

    5 days ago


    Vancouver, British Columbia, Canada Samsara Full time

    Who we areSamsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical...


  • Vancouver, BC, Canada Fitzii Full time

    SilverChef is looking for a Customer Success Consultant to join our Vancouver Office! This role requires someone with a keen passion for personal development, and comes with hands-on training and development, an amazing work environment, and growth opportunities with an extremely driven and high-energy group. This opportunity is perfect for someone with a...


  • Vancouver, Canada TEEMA Full time

    Job Title: Customer Success ManagerJob ID: JM89924615Overview:As Customer Success Manager, you have the ability and interpersonal skills to build relationships and trust with new customers, gather the right requirements from them, configure appropriate solutions for their needs, liaise with the development team on any required software extensions, deliver...


  • Vancouver, British Columbia, Canada TEEMA Full time

    Job Title: Customer Success ManagerJob ID: JM Overview:As Customer Success Manager, you have the ability and interpersonal skills to build relationships and trust with new customers, gather the right requirements from them, configure appropriate solutions for their needs, liaise with the development team on any required software extensions, deliver the...


  • Vancouver, Canada TEEMA Full time

    Job Title: Customer Success ManagerJob ID: JM89924615Overview:As Customer Success Manager, you have the ability and interpersonal skills to build relationships and trust with new customers, gather the right requirements from them, configure appropriate solutions for their needs, liaise with the development team on any required software extensions, deliver...


  • Vancouver, British Columbia, Canada TEEMA Full time

    Job Title: Customer Success ManagerJob ID: JM Overview:As Customer Success Manager, you have the ability and interpersonal skills to build relationships and trust with new customers, gather the right requirements from them, configure appropriate solutions for their needs, liaise with the development team on any required software extensions, deliver the...


  • Vancouver, British Columbia, Canada TEEMA Full time

    Job Title: Customer Success ManagerJob ID: JM Overview:As Customer Success Manager, you have the ability and interpersonal skills to build relationships and trust with new customers, gather the right requirements from them, configure appropriate solutions for their needs, liaise with the development team on any required software extensions, deliver the...


  • Vancouver, Canada Tipalti Full time

    As a Customer Success Manager you will play a crucial role in ensuring our customers achieve their desired outcomes with our products/services. You will be the primary point of contact for our customers, responsible for creating raving Tipalti fans by building and maintaining strong, long-lasting relationships. Your focus will be on the health of your...


  • Vancouver, Canada Tipalti Full time

    As a Customer Success Manager you will play a crucial role in ensuring our customers achieve their desired outcomes with our products/services. You will be the primary point of contact for our customers, responsible for creating raving Tipalti fans by building and maintaining strong, long-lasting relationships. Your focus will be on the health of your...


  • Vancouver, BC, Canada Intuit Inc. Full time

    We seek a Principal CSM to provide our largest Midmarket customers with proactive, high-touch strategic consulting. You will work closely with ~30 customers and align with key stakeholders on challenges and business goals to help set them up for long-term growth and success with Intuit Mailchimp. You will meet weekly with customers to drive progress towards...


  • Vancouver, Canada eSentire Full time

    About The Customer Success Team We’re continuing to build out a passionate team of A-player Customer Success Managers. We are looking for a strategic, relationship-minded and experienced Customer Success Manager to join our ranks, as we exponentially grow our customer base. Our Customer Success team supports a wide array of customers along the entire...


  • Vancouver, Canada Jobber Full time

    **Does your definition of success mean empowering others?**: Then you should consider joining Jobber! We're looking for a **Customer Success Representative **to be part of our Customer Success department. Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and...


  • Vancouver, Canada Jobber Full time

    **Does your definition of success mean empowering others?**: Then you should consider joining Jobber! We're looking for a **Customer Success Representative **to be part of our Customer Success department. Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and...


  • Vancouver, Canada Jobber Full time

    **Does your definition of success mean empowering others?**: Then you should consider joining Jobber! We're looking for a **Customer Success Representative **to be part of our Customer Success department. Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and...


  • Vancouver, Canada Parallel Domain Full time

    At Parallel Domain, we believe that autonomous systems - from self-driving cars to contactless delivery drones - have the opportunity to drastically improve the quality of life for billions of people. That is why we love what we do: enabling our customers to develop their technology safely using the Parallel Domain data generation platform. Our platform...