Solutions Designer

1 month ago

Toronto ON, Canada AMISEQ Full time

Skills:

  • Demonstrated experience supporting, developing, maintaining, and configurating Salesforce solutions
  • Hands-on experience configurating and troubleshooting of issues in Salesforce implementation and its integration with subsidiary systems in Development and Production environments
  • Demonstrated experience configurating and integrating Salesforce with other applications using web services or other mechanisms
  • Demonstrated experience designing and supporting the development of prototypes and proof of concepts
  • Demonstrated experience conducting root cause analysis to troubleshoot and resolve defects/incidents resolve issues
  • Demonstrated experience documenting build books, working with staff on actual implementation document performance measures of the new environments
  • Experience conducting fit/gap analysis between high-level requirements and Salesforce Public Sector capabilities
  • Experience conducting diagnostics and determining methods to help incident management
  • Experience implementing AODA compliant solutions
  • Excellent analytical, problem solving and decision-making skills
  • Excellent communication skills, both written and verbal
  • Experience reporting progress on deliverables to team, project leads and management, including proactively raising risks/issues with migrations
  • Demonstrated experience working with clients and technical teams to ensure effective resolution of defects and management of change request are complete
  • Experience documenting processes and technical designs and updating build books
  • Experience engaging with project team to develop techniques to expedite implementation; works closely with Project Manager and lead architect and participate in the planning and design process
  • Experience providing estimates for proposed features/enhancements and review the estimates from other team members for completeness and accuracy
  • Experience with Agile scrum methodologies
  • Demonstrated experience with agile sprint management, bug tracking and testing life cycle management using Azure DevOps
  • Thorough understanding of SDLC, specifically DEV processes in agile development environments

Must Have:

  • 5+ years of Salesforce development experience in Public Sector Foundation and Sales Cloud with a solid understanding of when salesforce configuration options are desirable over custom code
  • Certified Salesforce Platform Developer I or equivalent experience
  • Salesforce Certified OmniStudio Developer
  • Salesforce Certified Experience Cloud Consultant
  • Salesforce Certified Administrator

Nice to Have:

  • Previous experience working in Government or Public Sector organizations is an asset.

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