Logistics & Guest Services Representative

1 month ago

Richmond BC, Canada The West Coast Fishing Club Full time

About Us: The West Coast Fishing Club operates two luxury saltwater fishing lodges in Haida Gwaii, delivering unparalleled fishing experiences and 5-star accommodations amidst the breathtaking backdrop of the rugged West Coast of British Columbia. Our commitment to excellence, attention to detail, and passion for hospitality have earned us a reputation as a world-class destination for anglers and outdoor enthusiasts alike.

Why work at WCFC? At The West Coast Fishing Club, we are committed to creating a spirit of employee camaraderie and providing the best the industry has to offer through competitive wages, quality uniforms, and a fun and supportive working environment.

Position Overview: We are seeking a detail-oriented individual to join our Richmond office team. This role involves a blend of client-facing responsibilities and associated administrative tasks related to logistics coordination. The selected candidate will be tasked with facilitating seamless communication between our head office and lodge teams to ensure smooth operations and an exceptional guest experience. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently.

This is a seasonal position based at our Head Office, in Richmond, British Columbia. Employment contracts begin in mid-May and will run through to mid-September.

Responsibilities and Expectations:

  • Coordinate freight logistics, including procurement, ordering, and receiving of supplies.
  • Catalog, organize, and prioritize all shipments and packages.
  • Maintaining cleanliness in the front office and assisting with package handling.
  • Organize and coordinate freight for flights, ensuring compliance with weight restrictions.
  • Assist with guest departure and arrival at the YVR South Terminal.
  • Maintain a high level of organization, professionalism, and customer service in all interactions.

Qualifications and Assets:

  • Previous experience in customer service, preferably in the hospitality or tourism industry.
  • Previous experience in logistics or coordination roles preferred.
  • Possessing strong organizational and communication skills, both verbal and written.
  • Ability to prioritize tasks and manage time effectively.
  • Detail-oriented with a proactive mindset.
  • Flexibility to adapt to dynamic work environments.

Benefits:

  • Competitive salary commensurate with experience.

Necessary availability : Wednesdays, Thursdays, Fridays, and Sundays.

We thank all interested applicants; however, only qualified candidates will be contacted.

To learn more about our guest experience visit our website:

Job Type: Seasonal

Pay: From $23.00 per hour

Expected hours: 30 – 40 per week

Schedule:

  • Weekends as needed

Supplemental pay types:

  • Overtime pay

Work Location: In person

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