Engineering Published: 1 May 2024 Product Specialist

1 month ago

Greater Sudbury Unitary Authority ON, Canada Sandvik Group Full time

Product Specialist (Automation) / Spécialiste de produits (Automatisation)
Project management experience.
Computer literacy.
Lieu : Centre du Canada (Flexible)
Nous reconnaissons votre performance et nous vous offrons diverses façons d’alimenter votre croissance vers des réalisations exceptionnelles.
La personne choisie pour ce poste sera chargée de fournir une assistance technique de qualité et de développer les compétences techniques du client et du personnel interne. Développer et organiser la formation du personnel de vente et de service pour les produits respectifs.
Assurer la formation technique du réseau de service et de la clientèle en ce qui concerne le fonctionnement, l'entretien et les techniques de dépannage.
Fournir une assistance technique aux usagers directs, aux opérateurs et au personnel de service.
Fournir une rétroaction aux usines en vue d'apporter des améliorations à l'équipement ou à son fonctionnement.
Participer à la compilation de données spécifiques pour le processus de réclamation de garantie et pour les améliorations des machines.
Assister les usines dans les essais sur le terrain des nouveaux produits et des nouvelles composantes afin d'en assurer son fonctionnement adéquat et sécuritaire.
Collaborer avec nos clients afin d'élaborer des projets de systèmes complets, les calendriers des projets et les activités de mise en service.
Effectuer l'installation des équipements, la mise en service des projets et les démonstrations de produits en toute sécurité et de manière proactive.
Assister les clients dans l'interprétation des pièces détachées et des stocks recommandés.
Développer les relations avec les clients pour s'assurer qu'ils ont une expérience positive et qu'ils restent fidèles à la marque Sandvik.
Diplôme de deux ans dans une discipline du domaine de l'électricité ou expérience équivalente.
~7 ans d'expérience technique.
~ Le bilinguisme est un atout (français et anglais) à l'oral et à l'écrit.
~ Expérience en gestion de projet.
~ Flexible, motivé et faisant preuve d'initiative.
~ Un programme de perfectionnement et de formation continus.
Un excellent programme de rémunération et d’avantages sociaux complet comprenant un régime de retraite avec contrepartie, des prestations concurrentielles en matière de santé, de soins dentaires, de vie et d’invalidité.
Notre ouverture d’esprit encourage le partage d’idées et le travail d’innovation parmi nos employés. Nous encourageons la diversité et l’inclusion, et incitons chacun à faire preuve d’authenticité chaque jour au travail
Nous sommes fiers de notre processus décisionnel agile axé sur la clientèle. Nous responsabilisons nos employés, en leur offrant un solide système de gestion du rendement et des occasions de croissance dans leur carrière.
Toutes les personnes qualifiées peuvent soumettre une candidature à Opens in new window sous le poste de Spécialiste de produits - Automatisation par la réquisition R0066686. Veuillez noter que les citoyens canadiens et résidents permanents du Canada auront la priorité. Nous encourageons les candidatures de membres de communautés qui recherchent l’équité, y compris les femmes, les personnes racialisées, autochtones et handicapées, et les personnes de toutes orientations sexuelles et identités et expressions sexuelles.

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