Client Advisor

4 weeks ago

Toronto ON, Canada IWC Full time

At IWC Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

Client Advisor

Maison |Toronto, ON

Role Overview

The IWC Client Advisor is responsible for delivering stellar client experience and for achieving his/her personal sales targets as well as those of the boutique. He/she needs to act as an ambassador of IWC at all times with client satisfaction being his/her utmost goal.

Responsibilities:

  • Hosting clients and other stakeholders with the ability to provide personalized customer experience
  • Acknowledge selling of watches, accessories and services as main task and exceeds turnover targets set by the Boutique Manager
  • Identify and/or create sales opportunities inside and outside boutique environment to activate network to recruit prospects and clients
  • Find ever new and creative means to exceed client's expectations
  • Establish strong personal relationships with clients from different backgrounds.
  • Support these relationships through constant focus and attention on CRM. Develop and maintain client database and manage clienteling activities on a day to day basis.
  • Handle customer service requests and respective processes.
  • Know IWC's history, products and partnerships as well as the watch and luxury industries.
  • Deliver outstanding client service and treatment to make a clear difference vs. competition.
  • Act as a brand ambassador in and out of the boutique.
  • Organize and execute all operational tasks in detail and with care.
  • Maintain the boutique according to global IWC visual merchandising standards.
  • Be part of a boutique team and support the overall organization of the boutique with a strong team approach.
  • Take on a championship role (Visual Merchandising, Operations, Customer Service, CRM etc) to participate to the boutique administration and elevate the BTQ KPI.
Qualifications

  • 3-5 years of experience in sales or hospitality
  • Applicants with background in Sales or Hospitality preferred
  • Fluent in English
  • Comfortable with Video chat software
  • Strong Team player mindset
  • Excellent communicator with ability to develop strong networks
  • Curious and resourceful. Able to work independently on creating sales leads.
  • Result-oriented and driven
  • Strong selling skills
  • Accountable and reliable
  • Able to handle large diversity of tasks in a timely manner, very organized and disciplined
  • High emotional intelligence and general education
  • Perfect understanding of client satisfaction and luxury experience and strong sense for etiquette and human behavior
  • Able to adapt approach individually to respective client
  • Open and outgoing personality
  • Demonstrate eagerness and enthusiasm to learn and grow
  • Creative, curious and versatile with good interpersonal competences and empathetic
  • Has perfect manners and can maintain a conversation elegantly
Accommodations will be made for applicants with disabilities during the recruitment process in accordance with applicable laws. Please contact us to request accommodation.

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer

We care about our associates health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.

At Richemont, We Craft the Future

Salary will be negotiated based on relevant skills and experience. #J-18808-Ljbffr

  • Showroom Host/ Client Care Advisor

    4 weeks ago

    Toronto, ON, Canada Raffi Jewellers | Official Rolex & Tudor Retailer | Mississauga & Toronto, Ontario Full time

    Raffi Jewellers is currently seeking enthusiastic Client Care Advisors for their luxury retail location. Proud to be an Authorized Retailer and Jeweller in the GTA, Mississauga and surrounding regions of Rolex, Tudor, Raffi Fine Diamond Jewellery and Fine Accessories.   As a Raffi Showroom Host / Client Care Advisor, you will engage with clients and...

  • Client Advisor

    1 month ago

    Toronto, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

  • Client Advisor

    4 weeks ago

    Toronto, Canada Dolce & Gabbana Full time

    Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional career opportunity available at our  Toronto Boutique . We are seeking an exceptional Client Advisor  with an established client portfolio and 3-5 years of previous Luxury Retail experience working for a luxury brand.  Main activities and Responsibilities:  Provide...

  • Client Advisor

    1 week ago

    Toronto, Ontario, Canada RBC - Royal Bank Full time

    Job SummaryJob DescriptionClient Advisor - Greater Toronto Area**Please Note: we are hiring multiple candidates for this position across Greater Toronto Region. You will be required to be fully available to work during RBC's retail branch hours of operation, including extended hours Monday through Saturday until 8:00 PM and Sunday as applicable. Apply today...

  • Client Advisor

    1 week ago

    Old Toronto, Canada Dolce & Gabbana S.r.l. Full time

    Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional career opportunity available at our Toronto Boutique. We are seeking an exceptional Client Advisor with an established client portfolio and 3-5 years of previous Luxury Retail experience working for a luxury brand.Main Activities And Responsibilities Provide impeccable service to...

  • Client Advisor

    1 week ago

    Old Toronto, Canada Dolce & Gabbana S.r.l. Full time

    Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional career opportunity available at our Toronto Boutique. We are seeking an exceptional Client Advisor with an established client portfolio and 3-5 years of previous Luxury Retail experience working for a luxury brand.Main Activities And Responsibilities Provide impeccable service to...

  • Client Advisor

    1 week ago

    Old Toronto, Canada Dolce & Gabbana S.r.l. Full time

    Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional career opportunity available at our Toronto Boutique. We are seeking an exceptional Client Advisor with an established client portfolio and 3-5 years of previous Luxury Retail experience working for a luxury brand.Main Activities And Responsibilities Provide impeccable service to...

  • Saint Laurent Client Advisor Bloor st

    4 weeks ago

    Toronto, ON, Canada SAINT LAURENT Full time

    We are currently seeking a Client Advisor to join our dynamic boutique team. ROLE The Client Advisor contributes actively to the store sales and key indicators achievement. They provide a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues, while...

  • Sales Enablement

    2 weeks ago

    Toronto, ON, Canada Morningstar Credit Ratings, LLC Full time

    Sales Enablement & Learning Program Manager, Advisor Client Experience & Office page is loaded Sales Enablement & Learning Program Manager, Advisor Client Experience & Office Apply locations Toronto time type Full time posted on Posted 2 Days Ago job requisition id REQ-045050 The Group Sales Enablement & Learning sits within Morningstar`s Business...

  • Client Advisor Intern

    4 weeks ago

    Toronto, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

  • Client Advisor

    4 weeks ago

    Toronto, ON, Canada MONCLER Full time

    POSITION OVERVIEW: Delivers on stage the Stone Island Customer Experience. With passion and authenticity, welcomes and guides each Client across our values and heritage, gets to know the Client and advises honestly and genuinely. As the direct and trusted point of reference in store, the Client Advisor builds the Stone Island community establishing and...

  • Showroom Host/ Client Care Advisor

    4 weeks ago

    Toronto, Canada Raffi Jewellers | Official Rolex & Tudor Retailer | Mississauga & Toronto, Ontario Full time

    Raffi Jewellers is currently seeking enthusiastic Client Care Advisors for their luxury retail location. Proud to be an Authorized Retailer and Jeweller in the GTA, Mississauga and surrounding regions of Rolex, Tudor, Raffi Fine Diamond Jewellery and Fine Accessories.As a Raffi Showroom Host / Client Care Advisor, you will engage with clients and deliver an...

  • Showroom Host/ Client Care Advisor

    4 weeks ago

    Toronto, Canada Raffi Jewellers | Official Rolex & Tudor Retailer | Mississauga & Toronto, Ontario Full time

    Raffi Jewellers is currently seeking enthusiastic Client Care Advisors for their luxury retail location. Proud to be an Authorized Retailer and Jeweller in the GTA, Mississauga and surrounding regions of Rolex, Tudor, Raffi Fine Diamond Jewellery and Fine Accessories. As a Raffi Showroom Host / Client Care Advisor, you will engage with clients and deliver...

  • Showroom Host/ Client Care Advisor

    4 weeks ago

    Toronto, Canada Raffi Jewellers | Official Rolex & Tudor Retailer | Mississauga & Toronto, Ontario Full time

    Raffi Jewellers is currently seeking enthusiastic Client Care Advisors for their luxury retail location. Proud to be an Authorized Retailer and Jeweller in the GTA, Mississauga and surrounding regions of Rolex, Tudor, Raffi Fine Diamond Jewellery and Fine Accessories. As a Raffi Showroom Host / Client Care Advisor, you will engage with clients and deliver...

  • Showroom Host/ Client Care Advisor

    4 weeks ago

    Toronto, Canada Raffi Jewellers | Official Rolex & Tudor Retailer | Mississauga & Toronto, Ontario Full time

    Raffi Jewellers is currently seeking enthusiastic Client Care Advisors for their luxury retail location. Proud to be an Authorized Retailer and Jeweller in the GTA, Mississauga and surrounding regions of Rolex, Tudor, Raffi Fine Diamond Jewellery and Fine Accessories. As a Raffi Showroom Host / Client Care Advisor, you will engage with clients and deliver...

  • Showroom Host/ Client Care Advisor

    4 weeks ago

    Toronto, Canada Raffi Jewellers | Official Rolex & Tudor Retailer | Mississauga & Toronto, Ontario Full time

    Raffi Jewellers is currently seeking enthusiastic Client Care Advisors for their luxury retail location. Proud to be an Authorized Retailer and Jeweller in the GTA, Mississauga and surrounding regions of Rolex, Tudor, Raffi Fine Diamond Jewellery and Fine Accessories. As a Raffi Showroom Host / Client Care Advisor, you will engage with clients and deliver...

  • Showroom Host/ Client Care Advisor

    6 days ago

    Toronto, Canada Raffi Jewellers | Official Rolex & Tudor Retailer | Mississauga & Toronto, Ontario Full time

    Raffi Jewellers is currently seeking enthusiastic Client Care Advisors for their luxury retail location. Proud to be an Authorized Retailer and Jeweller in the GTA, Mississauga and surrounding regions of Rolex, Tudor, Raffi Fine Diamond Jewellery and Fine Accessories. As a Raffi Showroom Host / Client Care Advisor, you will engage with clients and deliver...

  • Showroom Host/ Client Care Advisor

    4 weeks ago

    Toronto, Canada Raffi Jewellers | Official Rolex & Tudor Retailer | Mississauga & Toronto, Ontario Full time

    Raffi Jewellers is currently seeking enthusiastic Client Care Advisors for their luxury retail location. Proud to be an Authorized Retailer and Jeweller in the GTA, Mississauga and surrounding regions of Rolex, Tudor, Raffi Fine Diamond Jewellery and Fine Accessories.   As a Raffi Showroom Host / Client Care Advisor, you will engage with clients and deliver...

  • Showroom Host/ Client Care Advisor

    4 weeks ago

    Toronto, Canada Raffi Jewellers | Official Rolex & Tudor Retailer | Mississauga & Toronto, Ontario Full time

    Raffi Jewellers is currently seeking enthusiastic Client Care Advisors for their luxury retail location. Proud to be an Authorized Retailer and Jeweller in the GTA, Mississauga and surrounding regions of Rolex, Tudor, Raffi Fine Diamond Jewellery and Fine Accessories. As a Raffi Showroom Host / Client Care Advisor, you will engage with clients and deliver...

  • Asset Management

    4 weeks ago

    Toronto, Canada J.P. Morgan Full time

    Introductory Market Language Offering fund solutions to the retail advisor community across Canada represents an enormous opportunity for J.P. Morgan Asset Management Canada. As a leading asset manager — we are well positioned to bring our industry leading investment capabilities to the Canadian retail market. Job Summary As an External Client Advisor...