Safety Specialist Intern
4 weeks ago
Remote/In-office)
Manager, People Relations & Claims Abilities Management
Business Unit:
People & Safety
People & Safety
Our Hybrid Workplace policy allows for an effective balance for employees with the opportunity to work in a hybrid environment; a combination of Remote / In-office work based on operational requirements.
The Specialist, Claims and Abilities is responsible for the effective day-to-day administration, response, and claims management of all occupational and non-occupational illness and injuries.This role leads the accommodation process through planning, implementing and coordinating early and safe return to work programs with applicable internal and external stakeholders, to enhance and support the Company’s Health and Safety culture.
Manages and leads the accommodation process through planning, implementing, and coordinating early and safe return to work programs with internal customers - employees, People Leaders, People Services, unions, (if requested), and external customers - WSIB, long term disability provider, Company doctor, and third-party medical vendors.
Provides proactive management to employees of occupational and non-occupation claims, by identifying return to work factors, removing obstacles, and leveraging opportunities to facilitate early and safe return to work.
Develops and monitors Early and Safe Return to Work programs in accordance with medical reports (CAE - Cognitive Abilities Evaluation, FAF - Functional Abilities Form, MNR - Medical Narrative Request), collective agreements and provincial legislation.
Monitors progression throughout the program and obtains additional medical documentation when required.Establishes regular touchpoints with employees and People Leaders on suitable work, restrictions, upcoming medical appointments, process, return to work plans and timeframe in the program.
Prepares reports, letters, and correspondence for non-occupational claims management (preambles for MNR, MNR, doctor to doctor consultation, Independent Medical Evaluation (IME), consent and authorization forms) for illness, injury and working from home accommodations.
Prepares Long Term Disability (LTD) package in the case of a non-occupational illness or injury, including completion of employer statement.Submit monthly RehabilitationEarnings Statement to LTD Provider when employee returns on a graduated RTW Program.Provide regular updates to LTD provider regarding approved claims, claim closures, return to work, and life insurance waivers. Communicates with Canada Life as required to ensure timely and accurate submission of waiver of life insurance premium claims.
Acts as the point of contact to respond to claim inquiries, both internally and externally, from all levels including management, employees, People Services, union representatives, Payroll, Health and Safety, WSIB , insurance companies, company doctor and 3rd party medical vendors.
Tracks and manages all claims related data including absence/accommodation history, lost time, return to work dates, review dates, legacy sick bank, LTD monthly report, etc. Develop & maintain effective working relationships both internally and externally with employees, Attend monthly meeting with company doctor and LTD provider to discuss active claims.
Explains the roles and responsibilities of the employee, union if applicable, People Leader, and Claims Team. Arrange for Independent Medical Exam or 3rd party consult, as required
Educates People Leaders, employees and unions about the Abilities Management Program on their roles and responsibilities, which includes ability leave management, early and safe return to work, temporary and permanent accommodations, and sick day administration.
Works with payroll to determine and process appropriate payments including researching payroll history, as relating to WSIB or LTD claims or other circumstances.
Ensures compliance to legislative, regulatory and Health & Safety policies, procedures and standards as it relates to the role of Specialist, Claims and Abilities
University degree or diploma in relevant discipline of Occupational Health, Safety, Disability Management or Human Resources related fields
Knowledge of provincial safety act and WSIB legislation in the Occupational Health field
Knowledge of Occupational Health and Safety Management Systems or Claims technology applications, would be an asset
Proficiency with MS Office applications
Minimum of 3 to 5 years’ experience in claims and abilities management
Strong experience in the areas of early and safety return to work programs and processes, and short and long term disability programs
Experience in a unionized utility environment an asset
Solid problem-solving and analytical skills with excellent attention to detail and the ability to provide practical and/or innovative solutions to complex technical issues
Strong written and presentation skills, with the ability to explain technical information in an organized and concise way
ability to manage conversations and situations with tact and control
Must hold and maintain a valid class “G” driver’s license
Should you require accommodation at any stage in the recruitment, assessment and selection process please consult with Alectra’s People Team.
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