Director, Account Planning

1 month ago


North York ON, Canada iLobby® Facility & Visitor Management Full time

About iLobby Visitor Management: Backed by a $100MM investment from top VC firm, Insight Partners, iLobby is experiencing rapid growth as an enterprise market leader in the Facility and Visitor Management software space. iLobby is the global leader of SaaS-based enterprise visitor management system, with an easy, reliable and innovative platform that has become an integral part of day-to-day operations for major governments, banks, airports, manufacturers, and Fortune 500 companies worldwide. With iLobby, we help clients succeed in tracking, managing, and monitoring who is in their building – while increasing security and efficiency.

In being a great place to work, we are proud to offer a range of experiences and opportunities that will help our employees to achieve their career and personal goals and enable them to live a healthy and balanced life.

To support our growth, we are looking for a rockstar Director, Key Accounts with experience implementing best practices across a team of Key Account Executives to drive rapid revenue growth. Reporting into a VP, Sales with a history of successfully scaling teams and revenue, the successful candidate will manage a growing team focused exclusively on expanding existing customers in the manufacturing, industrial, and other high security industries. The ideal candidate will bring great energy, leadership, and initiative to drive team performance. They will implement new practices to help their team map accounts, build relationships, pitch/negotiate deals, and ultimately expand our largest accounts. This role is flexible/hybrid – working either full-time in our top-floor HQ in north Toronto on Yonge St. or splitting time between working from our HQ (minimum 2 days/week) and from home (up to 3 days/week).

Develop a winning team, including recruiting, hiring, training, retention, and coaching
Manage daily and weekly activities, pipelines, forecasts, and closed deals to ensure consistent above-quota results based on successful pipeline management
Co-create (alongside the VP, Sales) and drive a sales strategy and tactical plans to significantly increase our presence, revenue, and market share inside of our key accounts
Working closely with our Manager, Sales Enablement, provide active training and coaching on an ongoing basis to improve team performance
Implement repeatable sales processes and build thorough territory / account plans to maximize expansion potential within our key accounts
4+ years of experience in a quota-carrying B2B software Sales role and/or other B2B subscription-based industries
~Significant experience working with modern sales technology is required - specifically Salesforce, Gong, Salesloft, ZoomInfo, Qualified and/or similar tools
~ Collaborative style and ability to work with virtual teams and sell in a virtual environment
~ Experience selling to complex B2B enterprises, such as those in manufacturing, industrial, oil + gas, pharmaceuticals, airports, and similar would be a strong asset


iLobby is the global leader in enterprise visitor management, helping complex enterprises digitize, optimize, and automate their key facility process – from streamlined visitor management to emergency evacuation, our Facility OS Platform is cutting edge and driving significant value with our customers.

Comprehensive health coverage (includes dental and vision coverage)
🏠 A Hybrid work environment with our office based in North York, Toronto
💡 We are an equal opportunity employer that value diversity at our company and encourage all candidates to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

iLobby will accommodate individuals with disabilities through each stage of the recruitment and selection process. iLobby Website:

Office location:



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