Global Expansion Programs Lead

3 days ago

Waterloo ON, Waterloo Regional Municipality, ON; Ontario, Canada Affirm Full-time

Affirm is scaling its global customer operations and seeks a senior leader to own the servicing operating model strategy across markets, products, and channels. You will guide a portfolio of cross‑functional programs, lead program managers, and adapt operations for new and differentiated products globally.

You will partner with Product, Engineering, Analytics, Risk, Training and Knowledge teams to ensure transparent performance, manage risk, and drive continuous improvement in service delivery

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