Senior Project Specialist

Found in: Jooble CA O C2 - 1 week ago


Waterloo ON, Canada University of Waterloo Full time

The Information Technology Specialist (IT Specialist) is responsible for the provision and support of all information technology and related computing systems in the David R. Cheriton School of Computer Science. These responsibilities include management of computing environments and supporting
infrastructure, enabling and improving outcomes for administrative, teaching, and research computing in the School.
This particular role will act as a Point of Contact for several groups of researchers, helping them acquire and setup advanced research computing systems, especially Linux-based systems.
Provide guidance and technical advice to clients
Provide timely responses to initial requests for information or assistance as per CSCF policy, prioritizing response among multiple requests
Provide documentation for both technical and non-technical audiences
Specify, purchase/acquire, and test computer hardware and software
Manage the hardware lifecycle, from provisioning and deployment through decommissioning
Specify, test, and deploy systems and application software on a variety of platforms, including servers, desktop, and laboratory systems
Manage and maintain critical network services in support of the School's operations
Diagnose and resolve system and application problems, monitor system and application performance
Identify, propose, and acquire or develop applications and technological solutions to support the School's academic and research missions
Manage technical projects using best practices to achieve successful outcomes
The IT Specialist is expected to develop competencies to at least the USG 11 level over the course of their career. The IT Specialist is expected to develop system administration skills for at least one of Windows, Mac OS, or Unix based systems, or equivalent skills in software development or systems support, with demonstrated potential to gain expertise in other areas
Familiar with software, systems, and component level hardware aspects of supporting changing environments
Demonstrated front-line support skills
Must be able to use verbal and written communication effectively with audiences of a wide range of levels of technical knowledge and understanding
Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is co-ordinated within our Office of Indigenous Relations.
The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+.
however, Canadians and permanent residents will be given priority.
The University of Waterloo is committed to accessibility for persons with disabilities.


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