Assistant General Manage
4 weeks ago
Assistant General Manage – Luxury Hospitality Greater Vancouver, BC
Do you have a background dealing with Luxury Hotel operations? Nick Kanaan of Lock Search Group is proud to partner with a world-class fishing lodge in Haida Gwaii in the search for an experienced and highly motivated Assistant General Manager. Our client owns and operates luxury fishing lodge, offering unmatched saltwater fishing experiences paired with five-star hospitality in one of British Columbia’s most breathtaking coastal environments.
This is a year-round, full-time position that includes seasonal relocation to Haida Gwaii from late April through September. During the off-season the role reports to the Greater Vancouver office. The Assistant General Manager will play a key leadership role in ensuring seamless lodge operations and exceptional guest experiences. Working closely with the leadership team, this individual will uphold the highest standards of hospitality, staff leadership, and operational excellence.
Out of Season (September – April) – Richmond, BC Office
Gain a strong understanding of office operations, including booking systems, guest information workflows, and room/boat inventory processes
Support hiring and onboarding for seasonal lodge positions (dining room, front-of-house, bar/beverage, etc.)
Assist in preparing and updating SOPs for guest services, lodge, and marine functions
Participate in training planning and HR coordination, including basic medical protocol awareness and employment standards
Contribute to preseason planning, inventory management, and procurement
Lead, coach, and schedule hotel staff; manage guest relations with discretion and timely follow-up
Assist with lodge communications such as daily manifest postings, event updates, and guest information boards
Manage hotel operations including dining, housekeeping, guest services, and beverage programs
Manage lodge ambiance, music, and playlists to enhance the overall guest experience
Oversee inventory for bar, wine cellar, linens, dining ware, and amenities, ensuring cost-effective procurement
Proven leadership experience in premium hospitality or resort management, ideally in a luxury remote environment
Deep understanding of planning and delivering exceptional guest experiences consistent with luxury standards
Strong proficiency in Microsoft Office (Excel, Word) and POS systems (store and restaurant)
Outstanding communication and interpersonal abilities with a passion for guest service
Familiarity with HR processes including onboarding, training, and employee relations
Lock Search Group is a National Executive Recruitment firm with 11 offices in Canada and one in the United States, a staff of more than 30 Consultants and Associates, and expertise in 11 major disciplines. Our mission is to provide exceptional Recruitment and Consulting Services to clients and candidates.
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