Job Role: FileNet DeveloperLocation: British Columbia, HybridJob Type: Permanent FulltimeJob DescriptionSystem Maintenance: Perform regular maintenance tasks to ensure the optimal performance and stability of FileNet like Content Engine, Process Engine, IBM Content Navigator, IBM Case manager, BAW, and ECM artifacts systems.Troubleshooting: Investigate and resolve FileNet like Content Engine, Process Engine, IBM Content Navigator, IBM Case manager, BAW, and ECM artifacts system issues, including but not limited to performance issues, errors, and outages.Monitoring: Implement and maintain monitoring solutions to proactively identify and address potential issues before they escalate.Documentation: Maintain comprehensive documentation of FileNet configurations, processes, and procedures.Security: Implement and enforce security best practices to protect data stored within FileNet systems.Integration: Collaborate with application developers and other IT teams to integrate FileNet with other systems and applications.Patch Management: Manage and apply software patches and upgrades to ensure FileNet systems are up to date and secure.Capacity Planning: Monitor system usage and performance trends to forecast future capacity needs and make recommendations for scalability.User Support: Provide technical support and assistance to end-users experiencing FileNet-related issues.Training: Develop and deliver training sessions to educate end-users and IT staff on FileNet best practices and troubleshooting techniques.Qualifications:Bachelor’s degree in computer science, Information Technology, or related field. Proven experience as a FileNet Support Engineer or similar role, with a minimum of 5+ years of experience.Deep understanding of FileNet architecture, including Content Engine, Process Engine, Application Engine, IBM Content Navigator, IBM Case manager, BAW, and ECM artifacts.Proficiency in FileNet administration tasks, such as system configuration, user management, and permissions. Strong troubleshooting skills and the ability to diagnose and resolve complex technical issues.Experience with FileNet monitoring tools and performance tuning techniques. Knowledge of database systems, especially IBM DB2 and Oracle, as they relate to FileNet.Familiarity with enterprise content management (ECM) concepts and industry standards.Excellent communication and collaboration skills, with the ability to work effectively in a team environment.Relevant certifications, such as IBM Certified Deployment Professional – FileNet Content Manager, are a plus.Life at Capgemini:Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:Flexible workHealthcare including dental, vision, mental health, and well-being programs.Financial well-being programs and Employee Share Ownership PlanPaid time off and paid holidays.Paid parental leave.Family building benefits like adoption assistance, surrogacy, and cryopreservationSocial well-being benefits like subsidized back-up child/elder care and tutoring.Mentoring, coaching, and learning programs.Employee Resource GroupsDisaster ReliefAbout Capgemini:Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.Get The Future You Want | is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory, or environmental demands may be referenced to communicate the way this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.Click the following link for more information on your rights as an Applicant