Cash Application Specialist

4 weeks ago


Winnipeg MB, Canada AFCC Automotive Finance Canada Inc Full time

At AFC (Automotive Finance Corporation) w e fuel the entrepreneurial dream in our community. For more than 30 years, we’ve been committed to making dreams come true for independent car dealers. AFC’s finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek.  
 
AFC's core business complements the other business units within the OPENLANE group of companies. Medical, dental, and vision benefits with employer HSA contributions (US) 
Immediately vested 401K (US) or RRSP (Canada) with company match
Employer paid short-term disability and life insurance
AFC is seeking a Relationship Specialist who enjoys and is energized by building relationships through meaningful interactions with both with current and prospective customers. Portfolio management, loss prevention, and risk management are core job functions. This person will have a strong understanding of portfolio management, risk, and new business development .   
 
Powered by Passion : you are obsessed with customer service and help ing our customers realize their u nlimited potential. The Relationship Specialist will also assist in promotional efforts to new and existing accounts and execution of product campaigns.
Be proficient in utilizing AFC dealer reporting tools like Salesforce and Tableau to identify leads, growth opportunities, and risk issues.
Analyze data to determine best courses of action for business development opportunities and risk mitigation measures.
Use critical thinking to assess business and risk situations and make decisions. Be responsible for all credit and contract functions, including small credit presentations and assisting with platinum deals.
Utilize all available customer relationship management (CRM) tools and work queue task assignments to effectively service our customers while developing a more complete understanding of their needs. Review these tools for quality assurance and customer satisfaction.
Onboard new customers and help find areas of opportunity and growth for their businesses.
Manage and request temporary credit increases and line modifications for customers.
Work across major functional areas such as Credit, Contracting, Collections, Training, and Operations teams to drive portfolio performance.
Experience with Microsoft Suite, Salesforce, and CRM familiarity
 



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