Head of Engineering

3 weeks ago

Ottawa ON, Canada Benbria Full time

Benbria's mission is to help organizations be loved by their customers and employees alike. Benbria helps brands build meaningful relationships with customers and employees by collecting valuable insights, engaging in real-time, automating action, analyzing experiences and closing the loop on feedback. Benbria is a leader in Real-Time Experience Management (RTXM) technology, helping the world's most customer-centric brands deliver a superior experience that goes above and beyond their competitors. Using a variety of channels of engagement, the Loop Experience Platform enables brands to capture feedback and insights related to their experiences. This includes measuring loyalty, satisfaction and effort, real-time engagement, resolution, root cause analysis, upselling, motivating frontline employees, and reducing customer churn. With over 10 years of experience in over 20 countries and a network of partners, Benbria offers both global reach and local expertise across a variety of industries. Benbria is seeking a Head of Engineering in Kanata, Ontario to lead an onsite engineering team, develop enterprise software, manage infrastructure and work alongside other product stakeholders including product managers and product owners as part of a product-led organization.

Roles and Responsibilities
  1. Software Development & Architecture (60%)
    • Oversee both back-end and front-end development leveraging the latest technologies.
    • Actively contribute to the codebase in a material way as it relates to core domains.
    • Establish and maintain Tactical Domain-Driven Development (DDD) guidelines.
    • Develop and maintain a Context Map in support of an architecture-first culture and DDD.
    • Drive key technology decisions related to languages, frameworks and architecture.
  2. DevOps (20%)
    • Manage a Kubernetes cluster hosted in Amazon Web Services (AWS).
    • Manage build pipelines in support of continuous integration and deployment (CI/CD).
    • Manage infrastructure expenses and optimize regularly for cost containment.
    • Ensure that all environments are effectively separated and maintained.
  3. Management (20%)
    • Manage the engineering team and related engineering budget.
    • Drive the QA process including automated testing to ensure a high degree of quality.
    • Hire engineers, coordinate their training and provide career development opportunities.
    • Establish and report back on engineering metrics related velocity, quality and uptime.
    • Design and align engineering Objectives and Key Results (OKRs) on a quarterly basis.
    • Actively promote Benbria’s culture in terms of its value skills and behaviors.
Skills
  • Ability to work effectively within a product-led organization.
  • Ability to work under pressure and still deliver desired good results within tight deadlines.
  • Ability to solve complex problems and keep things simple.
  • Ability to work effectively as part of a team with the same common goal.
  • A practical understanding of Domain-Driven Development (DDD) or willingness to learn.
  • Excellent project management and time management skills.
  • Excellent communication skills both written and verbal.
  • Experience with application frameworks such as NestJS.
  • Experience with javascript technologies and frameworks such as Angular and React.
  • Experience with distributed systems including microservices architectures.
  • Exposure to NoSQL databases such as MongoDB.
  • Exposure to cross-platform mobile technologies such as React Native.
  • Excellent understanding of agile methodologies including Scrum.
  • Excellent leadership skills with the ability to motivate and inspire team members.
Qualifications
  • A minimum of 10 years of relevant work experience in a hands-on engineering capacity.
  • A proven track record in designing, developing and deploying practical systems.
  • Extensive experience with cloud technologies and cloud-native applications.
  • Hands-on experience in back-end and front-end development.
  • BSc/MSc in Software, Computer or Electrical Engineering or Computer Science.

Powered by JazzHR

#J-18808-Ljbffr

  • Director, Head of Data Engineering

    2 weeks ago

    Burlington, ON, Canada TransUnion Full time

    Director, Head of Data Engineering page is loaded Director, Head of Data Engineering Apply locations Burlington, Canada time type Full time posted on Posted 30+ Days Ago job requisition id 19027489 TransUnion's Job Applicant Privacy Notice At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter...

  • Chief, Division of Neonatology at the Children's Hospital of Eastern Ontario and Division Head,[...]

    4 weeks ago

    Ottawa, ON, Canada Division of Neonatology at the Children's Hospital of Eastern Ontario and Division Head, Newborn Car Full time

    Chief, Division of Neonatology at the Children’s Hospital of Eastern Ontario and Division Head, Newborn Care at The Ottawa Hospital Canada CHEO and The Ottawa Hospital (TOH) are jointly recruiting a full-time Neonatologist for the dual roles of Division Chief, Neonatology at CHEO and Division Head, Newborn Care at TOH. Together, we provide health care...

  • Director, Head of Data Engineering

    2 weeks ago

    Burlington, ON, Canada TransUnion Full time

    Director, Head of Data Engineering page is loaded Director, Head of Data Engineering Apply locations Burlington, Canada time type Full time posted on Posted 30+ Days Ago job requisition id 19027489 TransUnion's Job Applicant Privacy Notice What We'll Bring: At TransUnion, we are dedicated to finding ways information can be used to help people make...

  • Sr. Civil/Structural Engineer

    2 weeks ago

    Sarnia, ON, Canada Rally Engineering Full time

    This position reports to the Civil/Structural Manager at the Rally Head Office (Sherwood Park location) but will be based out of the Sarnia, Ontario office location. We are seeking a motivated self-starter and team contributor with greater than 10 years progressive engineering experience, within an EPCM / industrial plant environment, to join our team....

  • Head of Mobile Engineering

    6 days ago

    Waterloo, ON, Canada Insurance & Mobility Solutions Full time

    Company Overview IMS (Insurance and Mobility Solutions) is a leader in connected car and telematics services. We provide services and analytics to insurers, governments, and enterprises. We are proud to be the developer of the industry-acclaimed; cloud-based “Drive-Sync” connected car platform. From insurers and governments to dealerships and everyday...

  • Head of Customer Service

    5 days ago

    Ottawa, ON, Canada Hamilton Barnes Associates Limited Full time

    Our client, a leading Network Service Provider is seeking a dynamic and experienced professional to join their team as the Head of Network Operations. As a pioneer in the Networking sector, our client prides itself on delivering cutting-edge solutions and providing an exceptional customer experience. This is an exciting opportunity for an individual with a...

  • Retail store department head

    2 weeks ago

    Ottawa, ON, Canada Wedel Touch of Europe Ltd. Full time

    retail store department head Verified Posted on March 03, 2024 by Employer details Wedel Touch of Europe Ltd. Secondary (high) school graduation certificate. Retail business. Tasks: Assign sales workers to duties. Hire and train or arrange for training of staff. Resolve issues that may arise, including customer requests, complaints and supply shortages....

  • CQV Engineer

    4 weeks ago

    Toronto, ON, Canada Trinity Consultants - Advent Engineering Life Science Solutions Full time

    We are looking for CQV and Validation Engineers who are Canadian Citizens that would like to work out of the US. ADVENT Engineering is an engineering and consulting firm providing expertise to the pharmaceutical and biotechnology industries. Head-quartered near San Francisco, California, and with operations in the Eastern and Western US, Canada and...

  • CQV Engineer

    4 weeks ago

    Toronto, ON, Canada Trinity Consultants - Advent Engineering Life Science Solutions Full time

    Position: CQV Engineer Location: Toronto, Canada ADVENT Engineering is an engineering and consulting firm providing expertise to the pharmaceutical and biotechnology industries. Head-quartered near San Francisco, California, and with operations in the Eastern and Western US, Canada and Singapore, our company is involved in almost every facet of global...

  • Head of Engineering

    5 days ago

    Toronto, ON, Canada Secoda Full time

    Roles and responsibilities Work and manage engineering team to build features and improvements for the platform Work and manage engineering team to increase the scalability of the platform Work with product team to guide the roadmap towards solving the most important problems Engineers on the team Work with React (TypeScript), Python...

  • Head, Scenography

    3 days ago

    Ottawa, Canada Canadian Museum of HistoryMusée canadien de l'histoire Full time

    **We are looking for a Head, Scenography** As **Head, Scenography**, you will be responsible for the creation of the Museum’s scenographic vision, overseeing a creative team with a variety of experts and supervising the work of contractors to implement the vision and scenographic elements of many Canadian Museum of History and Canadian War Museum...

  • Chief, Division of Neonatology at the Children's Hospital of Eastern Ontario and Division Head,[...]

    4 weeks ago

    Ottawa, Canada Division of Neonatology at the Children's Hospital of Eastern Ontario and Division Head, Newborn Car Full time

    Chief, Division of Neonatology at the Children’s Hospital of Eastern Ontario and Division Head, Newborn Care at The Ottawa HospitalCanadaCHEO and The Ottawa Hospital (TOH) are jointly recruiting a full-time Neonatologist for the dual roles of Division Chief, Neonatology at CHEO and Division Head, Newborn Care at TOH. Together, we provide health care to...

  • Chief, Division of Neonatology at the Children's Hospital of Eastern Ontario and Division Head,[...]

    4 weeks ago

    Ottawa, Canada Division of Neonatology at the Children's Hospital of Eastern Ontario and Division Head, Newborn Car Full time

    Chief, Division of Neonatology at the Children’s Hospital of Eastern Ontario and Division Head, Newborn Care at The Ottawa HospitalCanadaCHEO and The Ottawa Hospital (TOH) are jointly recruiting a full-time Neonatologist for the dual roles of Division Chief, Neonatology at CHEO and Division Head, Newborn Care at TOH. Together, we provide health care to...

  • Head of Network Operations

    5 days ago

    Ottawa, ON, Canada Hamilton Barnes Associates Limited Full time

    Our client, a leading Network Service Provider is seeking a dynamic and experienced professional to join their team as the Head of Network Operations. As a pioneer in the Networking sector, our client prides itself on delivering cutting-edge solutions and providing an exceptional customer experience. This is an exciting opportunity for an individual with a...

  • Head, Maintenance Materials, Standards and Systems

    4 weeks ago

    Ottawa, Canada Ontario Ministry of Transportation Full time

    Attention Engineering Professionals! We are looking for a highly motivated and results-driven leader with a solid background in highway maintenance and operations to join our management team at the Ministry of Transportation. If you are passionate about delivering excellent services, we invite you to consider this exciting opportunity to work with a...

  • CQV Engineer

    2 weeks ago

    Toronto, ON, C6A, Ontario, Canada Trinity Consultants - Advent Engineering Life Science Solutions Full time

    We are looking for CQV and Validation Engineers who are Canadian Citizens that would like to work out of the US.ADVENT Engineering is an engineering and consulting firm providing expertise to the pharmaceutical and biotechnology industries. Head-quartered near San Francisco, California, and with operations in the Eastern and Western US, Canada and Singapore,...

  • Senior Fire Protection Engineer

    3 weeks ago

    Toronto, ON, Canada Design Works Engineering Ltd Full time

    Senior Fire Protection Engineer  Toronto, ON Hello and welcome to Design Works Engineering! We are a multidisciplinary engineering firm that includes civil engineering, structural engineering, mechanical engineering, electrical engineering, energy modelling, and fire protection design. Our diverse staff shares the same vision: to create great projects and...

  • Head of Business Intelligence

    7 days ago

    Toronto, ON, Canada Accentio Group Full time

    Head of Business Intelligence Our client is one of the fastest growing Canadian tech companies. As a Head of Business Intelligence, you should have a vision for how BI helps move the company faster and make better business decisions. You will lead business/functional analysts, programmer/analysts, database/data warehouse administrators, and data...

  • Head Lifeguard

    5 days ago

    Wingham, ON, Canada Township of North Huron Full time

    The Township of North Huron Recreation Department is seeking Summer Lifeguard’s to support summer aquatics programming at the Wescast Community Complex Pool. The following positions to be filled are: SUMMER AQUATIC HEAD GUARD (1) SUMMER AQUATIC INSTRUCTOR GUARD (1) We are seeking positive, outgoing, team oriented, professional individuals to fill the...

  • Accounts Payable Clerk

    2 days ago

    Ottawa, Canada Carmichael Engineering Ingénierie Carmichael Full time

    Working onsite at our location in Ottawa, working for Head Office, this position will support business activities by performing the following duties: - Review all incoming Accounts Payable paperwork for multiple branches. - Verify/Correct Coding of the invoices in our Accounting System (Maestro/M-Files) and process for payment - Review, code, and pay...