Driver and Warehouse Support

1 day ago


Brampton ON, Canada Elite Alliance Services(EAS) Inc., Learning Center Full time €48,000 - €50,000

【岗位职责】司机管理(Driver Management)
跟踪、监控并提升司机配送时效
核查 POD,监督配送质量并持续提升
处理延误、拒收、错派、事故等突发情况
负责公司及合作司机的培训、排班与绩效考核
管理司机日常沟通、出勤与异常问题
协助管理尾程派送业务整体执行流程
制作基础运营报表(司机绩效、成本、时效、问题件统计等)
卡车调度(Truck Dispatch)
根据线路、货量与时效要求规划提货与送货路线
协调司机、仓库及合作伙伴,调度车辆并监控运输执行情况
根据业务需求及时调整调度策略与优先级
二级中转仓管理(Secondary Hub Operations)
负责问题件(滞留、破损、返仓等)的分类、登记、处理与跟进
管理 scan、sort、装车、复核等操作流程,确保扫描与操作准确率
协调管理仓内工作人员、司机及车辆进出场时间与作业节奏
【任职要求】
中英文流利
有物流、快递、派送或调度相关经验者优先
熟悉 GTA 线路和本地配送模式者优先
良好的沟通能力、协调能力与问题解决能力
熟练使用 Excel / Google Sheets
责任心强、注重细节,能适应快节奏工作环境
Key ResponsibilitiesDriver Management
Track, monitor, and improve delivery performance
Review POD accuracy and enhance delivery quality
Handle delays, refusals, misroutes, accidents, and other exceptions
Lead training, scheduling, and performance evaluation for company and partner drivers
Manage daily driver communication, attendance, and issue resolution
Support last-mile delivery process execution
Prepare operational reports (driver KPIs, fleet cost, delivery SLA, exception tracking, etc.)
Truck Dispatch
Plan pickup and delivery routes based on volume, SLA, and lane requirements
Coordinate drivers, warehouse staff, and partners; dispatch trucks and monitor progress
Adjust dispatch strategies and priorities based on business needs
Secondary Transfer Hub Operations
Manage exception parcels: staging, classification, recording, handling, and follow-up
Oversee scanning, sorting, loading, and checking processes to ensure accuracy
Coordinate staff, drivers, and vehicle timing to maintain workflow efficiency
Qualifications
Fluent in both Chinese and English
Experience in logistics, courier, dispatch, or last-mile delivery preferred
Familiarity with GTA routes and local delivery operations is an asset
Strong communication, coordination, and problem-solving skills
Proficient with Excel / Google Sheets
Detail-oriented, responsible, and able to work in a fast-paced environment
Job Type: Full-time
Pay: $48,000.00-$50,000.00 per year
Work Location: In person


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