Resident Manager

Found in: Jooble CA O C2 - 1 week ago

Windsor ON, Canada York Property Management Full time

The Resident Manager is responsible for day to day customer service and administration of their assigned residential properties on behalf of York Property Management. The Resident Manager reports to the Community Manager and works in collaboration with the Maintenance Technicians and Cleaning Associates. Priorities change regularly in this position and the employee must be flexible and willing to change responsibilities as required.

Responsibilities

1. Renting Suites

  • Respond to inquiries from prospective residents in person, via email, and over the phone in a prompt and courteous manner 
  • Schedule and attend appointments to show suites
  • Hand out rental applications to prospective residents
  • Move-In Residents by completing move in inspections and providing keys and welcome packages

2. Move Outs and Suite Turnover

  • Submit Notices to Vacate to Head Office and deliver Move Out Instructions to residents 
  • Schedule and conduct Preliminary and Final Move Out Inspections 
  • Oversee suite turnover 

3. Resident Matters

  • Deal with resident matters as they arise in a professional manner
  • Deliver notices to Residents 
  • Attend LTB tribunal if required
  • Post resident payments to property management software and complete bank deposits
  • Maintain a detailed record of resident notes in property management software and upload documents and pictures in a timely manner
  • Update reports 
  • Collect rent from residents by going door-to-door

4. Maintenance 

  • Complete sidewalk and entrance salting and shoveling 
  • Record maintenance requests and complete minor repairs for residents; ensure maintenance completes major repairs
  • Inspect common areas and clean and/or repair as necessary 
  • Complete Fire Safety walk throughs and logs 
  • Maintain building alarm system and ensure smoke detectors are in working order 
  • Inspect boiler (if applicable), mechanical room and hot water tanks and clean as required 
  • Inspect and maintain elevator (if applicable) 
  • Ensure compliance with building rules and regulations 
  • Respond to emergency calls as required 
  • Ensure regular garbage removal and recycling pick up occurs; take garbage bins in and out on pick up day (if applicable) 
  • Ensure parking lot is monitored and maintained for safety

5. Other Duties as Assigned

Core Competencies, Skills, and Expectations

The incumbent must possess the following experience and educational requirements: 

  • 3 years of Customer Service Experience preferred
  • Experience working in the Property Management field 
  • Maintenance Experience is an asset 

The incumbent must demonstrate the following knowledge and skills:

  • Ability to use and/or learn how to use new technology 
  • Strong attention to detail and accuracy on documentation 
  • Demonstrated knowledge of Residential Tenancies Act 
  • Excellent customer service and public interaction skills
  • Effective verbal and listening communication skills
  • Time management skills

York Property Management (YPM) manages 4,000+ residential apartment suites in Southwestern Ontario. YPM offers a variety of different layouts of suites which accommodate a diverse demographic of young couples, families, students and retirees. The company employs over 100 individuals working at head office, on site, or at various properties managed by YPM.

Our Mission at York Property Management is to work together in a safe, respectful, and friendly environment with effective communication to provide our residents quality service and a comfortable and positive living experience while being environmentally conscious. 

Our vision is to create and maintain rental properties that all of our residents are proud to call home.

York Property Management is committed to providing a safe, healthy and inclusive work environment. We welcome applications from people with disabilities and diverse backgrounds, identities and cultures. Accommodations are available throughout the application and interview process upon request. 

Successful candidates, as a condition of job offer, would be required to provide a satisfactory criminal record check. 

A benefits package will be offered at 3 months of employment. 

We appreciate all applications. However, only those selected for an interview will be contacted.

#J-18808-Ljbffr

  • Resident Manager

    Found in: Jooble CA O C2 - 6 days ago

    Windsor, ON, Canada York Property Management Full time

    The Resident Manager is responsible for day to day customer service and administration of their assigned residential properties on behalf of York Property Management. The Resident Manager reports to the Community Manager and works in collaboration with the Maintenance Technicians and Cleaning Associates. Priorities change regularly in this position and the...

  • Resident Manager

    Found in: Jooble CA O C2 - 6 days ago

    Windsor, ON, Canada York Property Management Full time

    The Resident Manager is responsible for day to day customer service and administration of their assigned residential properties on behalf of York Property Management. The Resident Manager reports to the Community Manager and works in collaboration with the Maintenance Technicians and Cleaning Associates. Priorities change regularly in this position and the...

  • Resident Manager

    6 days ago

    Windsor, Canada York Property Management Full time

    The Resident Manager is responsible for day to day customer service and administration of their assigned residential properties on behalf of York Property Management. The Resident Manager reports to the Community Manager and works in collaboration with the Maintenance Technicians and Cleaning Associates. Priorities change regularly in this position and the...

  • Resident Manager

    7 days ago

    Windsor, Canada York Property Management Full time

    The Resident Manager is responsible for day to day customer service and administration of their assigned residential properties on behalf of York Property Management. The Resident Manager reports to the Community Manager and works in collaboration with the Maintenance Technicians and Cleaning Associates. Priorities change regularly in this position and the...

  • Resident Manager

    7 days ago

    Windsor, Canada York Property Management Full time

    The Resident Manager is responsible for day to day customer service and administration of their assigned residential properties on behalf of York Property Management. The Resident Manager reports to the Community Manager and works in collaboration with the Maintenance Technicians and Cleaning Associates. Priorities change regularly in this position and the...

  • Resident Manager

    2 days ago

    Windsor, Canada York Property Management Full time

    The Resident Manager is responsible for day to day customer service and administration of the assigned residential properties on behalf of York Property Management in Windsor, Ontario. The Resident Manager reports to the Community Manager and will be responsible for properties in Downtown and West Windsor. **Responsibilities** - Ensure the health, comfort...

  • Resident Manager

    Found in: Jooble CA O C2 - 1 week ago

    Kitchener, ON, Canada Hume Investments Inc Full time

    Resident Manager position available for a mature and quiet apartment building in beautiful Kitchener, Ontario. Responsibilities include showing and renting units, rent collections, and general maintenance. Experience is a plus. If you’re ready for a new opportunity in the new year, please send your résumé to linda@humeinvestments.com Qualifications...

  • Live-in Assistant Resident Manager

    Found in: Jooble CA O C2 - 3 days ago

    Toronto, ON, Canada Realstar Corp. Full time

    We are currently seeking an Assistant Resident Manager Team to live and work at one of our properties in Toronto . This position would require you to live on-site and work four weekdays each week, every second weekend and on-call some evenings. Quarterly bonuses based on property performance •Annual bonuses based on personal performance •Extensive...

  • Live-in Assistant Resident Manager

    Found in: Jooble CA O C2 - 5 days ago

    Sarnia, ON, Canada Realstar Corp. Full time

    We are currently seeking anAssistantResident Manager Teamto live and work at one of our properties in Sarnia . This position would require you to live on-site and work four weekdays each week, every second weekend and on-call some evenings. Quarterly bonuses based on property performance •Annual bonuses based on personal performance •Extensive...

  • Resident Experience Coordinator

    Found in: Jooble CA O C2 - 5 days ago

    Hamilton, ON, Canada Greenwin Inc. Full time

    Summary: The Resident Experience Coordinator is primarily responsible for the administration and engagement of the assigned property. The Resident Experience Coordinator is to provide both existing and potentially new residents with an impeccable level of customer service through processes established by the Company. What you’ll get to do: Develop and...

  • Residence Program Coordinator

    Found in: Jooble CA O C2 - 1 week ago

    Kingston, ON, Canada Queen's University Full time

    A Brief Overview The Housing and Ancillary Services team manages 4,940 student beds in 18 residence buildings, as well as off-campus rental apartment and housing properties, three dining halls, numerous retail foodservice locations on campus, the Donald Gordon Hotel and Conference Centre and Event Services. Residence buildings also provide temporary...

  • Food Service Manager

    4 days ago

    Windsor, Canada Rykka Care Centres LP Full time

    Are you an individual that has a passion for making a difference? At Berkshire Care Centre, we are passionate about providing compassionate care for families and loved ones, where the residents of our home come before anything else. Our values follow a ‘People’ focused philosophy, Participation ~ Excellence ~ Openness ~ Performance ~ Longevity ~...

  • Casual Resident Services Aide

    Found in: Jooble CA O C2 - 3 hours ago

    Ottawa, ON, Canada Extendicare Canada Inc. Full time

    Internet service providers may also use other standard web-based technologies to analyze the movements of you while accessing the Website. These technologies help the Extendicare Group ascertain the effectiveness of product and service campaigns and marketing programs, allow the Extendicare Group to customize the services offered on or through the Websites,...

  • Electrical Resident Engineer

    Found in: Jooble CA O C2 - 6 days ago

    Toronto, ON, Canada Wellington Professional Recruitment Full time

    Opportunity for an Electrical Resident Engineer for a Client based role based in the Connacht region, surveying, reviewing, advising and supervising Electrical (EICA) upgrade projects. To be considered, you should be able to demonstrate previous experience in either the design, construction or commissioning of Electrical (EICA) projects at typical Water...

  • Resident Services Aide

    Found in: Jooble CA O C2 - 1 week ago

    Ottawa, ON, Canada Extendicare Canada Inc. Full time

    Internet service providers may also use other standard web-based technologies to analyze the movements of you while accessing the Website. These technologies help the Extendicare Group ascertain the effectiveness of product and service campaigns and marketing programs, allow the Extendicare Group to customize the services offered on or through the Websites,...

  • Condominium Property Manager

    2 days ago

    Windsor, Canada Huron Shores Property Management Full time

    Our client, Huron Shores Property Management, a leading full-service condominium management company serving the Windsor, Ontario, region, seeks a professional and dedicated Condo Property Manager. If you're driven, able to multitask, and eager to contribute positively to community living, this could be your next career move. **Do you have what it takes?** -...

  • Community Advisor

    2 days ago

    Windsor, Canada Campus Living Centres Full time

    **Position Summary and Job Magnitude** The Community Advisor (CA) is an upper-year/graduate student with significant previous experience in Residence Life. The CA is a leader, role model, mentor, resource and support to the Residence Life Staff and the Residence Council. The primary objective of the CA and the Residence Life Department is to foster a...

  • Caregiver (Psw)

    1 week ago

    Windsor, Canada Sunrise Senior Living Full time

    Overview **_ "It makes me feel good knowing that we make the residents’ lives better. We laugh with them, cry with them, sing and dance with them - we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life!"_** - **_Sunrise Team Member_** At Sunrise, our Care Manager is responsible...

  • Food Store Manager

    24 hours ago

    Windsor, Canada Namaste Indian Supermarket Windsor Full time

    Work Term: Permanent - Work Language: English - Hours: 40 to 44 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 to less than 7 months - or equivalent experience **Work setting**: - Supermarket/grocery store **Tasks**: - Manage staff and assign duties - Study market research and trends to determine consumer demand,...

  • Director of Care

    5 days ago

    Windsor, Canada Regency Park Full time

    Regency Park, located in Windsor, Ontario is a 72-bed long-term care home dedicated to enriching the lives of our residents in partnership with UniversalCare, our family members, valued employees and community partners. If you are passionate about contributing to a nursing team that is committed to positively impacting the lives of residents that we serve...