Client Service Representative

4 weeks ago

Mascouche QC, Canada MSI Full time

Summary: The Customer Service Representative (CSR) is responsible for working with customers face to face and helping with product selection.
Work Hours : Monday – Friday 8am-5pm, and alternating Saturdays

Build and maintain company customer relationships.
Assist customers in determining order requirements or services.
Schedule trucking and delivery of material to customer, based on delivery schedule.
Create shipping order and packing list.
Partner with Sales Representative to keep account transactions and literature up to date.
Minimum 2 years’ customer service experience.
Clear communication with the ability to use positive language.
Intermediate skills in MS Outlook, Word and Excel.
Bilingual (French) preferred.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; Referral, Holiday, and Annual Bonuses
Medical, Dental, and Vision Insurance
MSI's product line includes an extensive offering of quartz, porcelain, ceramic, LVT, natural stone and glass products imported from over 36 countries on six continents.

Supplier Diversity Award - Home Depot
~#MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group.

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