Service Advisor

4 weeks ago


Moncton NB, Canada Volkswagen Moncton Full time

The Opportunity

Volkswagen Moncton is hiring for a Service Advisor .

The Service Advisor's role is to provide an excellent customer experience to our customers. We are seeking a polite, friendly, and well-mannered individual to represent our company and the Volkswagen brand.

If you enjoy building relationships with people and you like to provide value-added services by selling, then this position is for you

Work With Us

Volkswagen Moncton is committed to investing in our employees through training programs and a great work environment, plus:

  • Competitive Wages

  • Group Benefits Plan including health, dental, vision, life insurance, and disability that begin on your 1st day

  • Pension Plan

  • Employee discounts on cars and furniture

  • Career growth and continuous development

  • Respectful and cohesive working environment with strong company values

Responsibilities

  • Schedule service work in the service department

  • Discuss the required or recommended services for a vehicle, with the customer

  • Gather information on the vehicle's condition from the Service Technicians, and advise the customer on recommended or urgently required services

  • Explaining the benefits and the potential outcomes of postponing repairs to customers

  • Other duties may be assigned as necessary

Qualifications

  • Previous experience in customer service or sales is preferred

  • Has good computer skills and an aptitude to learn new software

  • Bilingual in English and French is an asset

  • High school diploma or GED required

  • Strong interpersonal and customer service skills

  • Likes helping people

  • Good work ethic

  • Must have a valid driver's license & clean driver's abstract

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