Transportation Supervisor
3 weeks ago
You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. The Transportation Supervisor is an entry-level front line supervisor position responsible for meeting CN’s service commitments by managing the day-to-day train operations within a territory or terminal and the unionized train crews associated. The Transportation Supervisor may also be an on-call position that reports to remote locations (line points) and deals directly with customers and main line concerns. Respond and provide support to the Trainmaster and Assistant Superintendent for crossing accidents and incidents or site of an injury to support employee reaction, work with police and manage the site until the track and service have been restored
· Attend Front Line Supervisor Development Programs in order to learn and understand our internal systems, process, policies and procedures for solving issues and making decisions
· Maintain teamwork and order amongst staff, contractors, and internal clients by acting with a sense of urgency and respond to issues as they may arise
· Use operational data in CN systems to identify opportunities to improve asset utilization and service reliability, taking action for own territory and making recommendations to CN’s network implication
· Oversee crew utilization, track deadheads, recrews and labor costs as well as improve the operations and cost control in conjunction with the Trainmaster and Assistant Superintendent for the terminal
· Set recover plans for service exceptions in conjunction with Rail Traffic Control (RTC) center, Trainmaster and Assistant Superintendent
· Responsible for overseeing accurate timely reporting of delays and identifying ways to reduce delays, managing, monitoring and improving Initial Terminal Delay and Final Terminal Delay
Planning and Organizing Workload
· Work with rail traffic control to manage train line ups and train meets to predict estimated time of arrival and train crew needs
· Give recommendations to cost control and asset utilization in all planning and implementation
· Communicate company goals and policies to create clear understanding of direction and expectations to unionized employees
· Performance Management, Training and Onboarding
· Evaluate employee performance and review performance expectations, actual performance, and overall performance ratings
· Identify and coach performance deficiencies, and take action to build required behavior
· Share best practices, information, operational concerns and company information in order to create transparency and clear understanding of company direction and expectations
The role has irregular hours (including nights, weekends, holidays). The incumbent will work in a combination of an office environment and the outdoors in various types of weather and environmental conditions. The role requires travel for company business without advance notice which may include responding to unexpected emergency or urgent situations. The Transportation Supervisor has an overall commitment to safety, while working in conjunction with collective agreement.
Industrial Work
· Industrial work experience demonstrating progression of responsibility and complexity in a safety-compliant environment
· Experience working with heavy machinery
· Any experience for these above would be considered as an asset
Valid Driver’s License
· Any education for these above would be considered as an asset
Tracks metrics to achieve ambitious targets and holds self accountable to meet performance expectations
· Shows initiative and empowers others to raise our collective game
· Identifies risks and anticipates impacts to ensure a safe and secure environment
· Project management
Technical Skills/Knowledge
· General Microsoft and computer skills; Excel, Word, SRS, SAP, PAP, Applications such as RTBI, DataCity, SmartYard
· Comprehensive knowledge of safe rail operating practices
· Fluently bilingual both written and verbal (English, French)*
*Any skills/knowledge for these above would be considered as an asset
As a leading North American transportation and logistics company, CN is a true backbone of the economy. We transport US$200 billion worth of goods annually for a wide range of business sectors from resource to manufactured products to consumer goods, across a 20,000-mile network spanning Canada and mid-America. CN is the only Canadian company listed in the Transportation and Transportation Infrastructure sector of the Dow Jones Sustainability World Index (DJSI). Launched in 1999, the DJSI World represents the gold standard for corporate sustainability. At CN, we are dedicated to building North America’s safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.
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