Bylaw Enforcement Officer

3 weeks ago

Penticton BC, Canada City of Penticton Full time

Bylaw Enforcement Officer - Community Safety

Penticton is a vibrant, innovative, healthy waterfront city focused on sustainability, community, and economic opportunity. At the City of Penticton, our goal is to serve our residents, businesses, and visitors through good governance, partnership and the delivery of effective and community-focused services.
The City of Penticton is looking to fill the position of Bylaw Enforcement Officer - Community Safety in our Bylaw Services Department. The Bylaw Services department provides citizens with a variety of services related to regulatory issues, with the purpose of enhancing community safety and livability, and to be a complement to police services. Reporting to the Bylaw Services Manager, the Bylaw Enforcement Officer - Community Safety (BEOCS) performs administrative, inspectional, and regulatory work to enforce bylaws relating to property use, buildings, parking, business regulations, zoning, noise, sign, etc. In addition to the key accountabilities of the Bylaw Enforcement Officer (BEO) position, the BEOCS position works proactively to provide enhanced community safety, engagement, and support. Community Safety
Work to identify vulnerable populations at-risk and work with community partners to connect to community services.
Work with the Social Development Department and community partners on the development of proactive approaches to enforcement with vulnerable populations.
Support and attend the Coordinated Access Supportive Housing (CASH) table with community partners to share information for vulnerable individuals in need of housing.
Identify individuals at most acutely elevated risk in the community and bring individual's information to the Community Active Support Table (CAST) for a collaborative intervention.
Through proactive patrols, identify persons in medical distress and contact appropriate agency.
Liaise with other city departments, regulatory and safety agencies such as the RCMP, Fire Department, community partners, etc. Coordinate the investigation and inspection of a customer issue/complaint with a goal of resolving recurring bylaw offences.
Conduct regular foot and bike patrol of parks, trails, beaches and other public spaces to educate and enforce bylaws and be a visible presence downtown-working in all-weather conditions and in various terrains.
Through proactive patrols, identify persons in medical distress and contact appropriate agency.
Maintains notes and data, and prepares and delivers written and verbal reports as requested by Bylaw Services Manager.
Assist with training of new officers, which includes explanation and demonstration of duties and functions through an 'Officer Coaching program.'

Provide public education and enforcement of all municipal bylaws, including ones related to community safety, livability, and cleanliness (homeless issues, panhandling, nuisances in public places, etc.)
Provide educational programs in the community.

Knowledge of computer systems for gathering, tracking and recording investigative information.
Intermediate to advanced computer skills.
Ability to maintain positive community relations with community partners/stakeholders. Ability to work flexible shifts as needed- including evenings and weekends.

Education, Training and Experience:

~2+ years of experience dealing with the public in a municipal regulatory capacity.
~ Demonstrated experience working with people facing homelessness, including those with serious mental illness and/or addictions ,and complex health and social issues.
~ Conflict management and resolution training.
~ Completion of coursework related to the social sector, including but not limited to social work, sociology, dispute resolution, criminology, social justice; An equivalent combination of education, training, and experience.
~ Require License(s):
Driver's License
Tapping into the diversity of our community makes us all stronger and allows us to serve Penticton even better.
We encourage Indigenous persons, people of colour, all genders and expressions, 2SLGBT2QIA+, persons living with disabilities, and others who reflect our ever-changing workplace to apply.
Full-time Permanent (40 hours per week). 64 per hour (Pay Grade 12, CUPE)
Attractive benefits, vacation and pension package
Candidates will be required to complete an online Personality Assessment Inventory (PAI) questionnaire.

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