Inside Sales Representative

3 weeks ago

Vaughan ON, Canada Robertson Electric Wholesale Full time

Robertson Electric is currently looking for an INSIDE SALES REPRESENTATIVE- ELECTRICAL UTILITY DEPARTMENT to join our head office in Vaughan.

About Us

Robertson Electric Wholesale is a highly respected independent Canadian electrical distributor. Robertson has demonstrated steady and secure growth since new ownership in 2008, proving to be a dominant player in the industries we serve. With numerous branches across Canada and ambitious plans for further growth and expansion, Robertson is seeking candidates to join our dynamic company and be part of our continued success.

Scope of the Position

This role is critical for the business’ success. The Inside Sales Rep (ISR) is responsible for the day-to-day account activity of electrical utilities. This position works in tandem with the Account Manager. The ISR is the champion of service, support and response time. This role has room to grow, room to learn and room to have fun. The position is based at our Vaughan Head Office. The Inside Sales Rep will prepare and maintain sales order master files, customer lists, direct purchase orders to site, and make routine decisions according to company policies and guidelines.

Major Responsibilities:

  • Handle incoming and outgoing customer calls in a professional manner.
  • Responsible for handling customer service requests which include – order entry, pricing, order maintenance, etc.
  • Responsible for quoting customers.
  • Duties also include checking inventory for product availability, providing delivery dates to customers, and verifying prices.
  • Assist and support Account Managers with active orders and requests.
  • Deal with product-related problems that customers may have, such as defective products and the return of products.
  • Responsible for spec products for customers
  • Responsible for carrying out any other duties assigned by management.

A few reasons why it’s great to work for us.

  • Robertson Electric Wholesale is an established and fast-growing company.
  • Competitive salary and bonus
  • Comprehensive medical and dental benefits
  • RRSP matching plan
  • Opportunities for growth and development

Please be informed that the position is conditional upon successful completion of a Mandatory Criminal background check . We wish to thank all applicants for their interest but advise that only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care

Schedule:

  • 8 hour shift
  • Monday to Friday

Application question(s):

  • What are your salary expectations?

Experience:

  • Inside Sales: 1 year (required)
  • electrical industry: 1 year (required)
  • Electrical products: 1 year (required)

Work Location: In person

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