Branch Supervisor

1 month ago

Mississauga ON, Canada Trillium Health Partners Full time

Permanent Full Time


A New Kind of Health Care for a Healthier Community. That’s our mission at Trillium Health Partners (THP), one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital, and the Queensway Health Centre, along with several satellite locations, THP serves the growing and diverse populations of Mississauga, West Toronto, and surrounding communities, and is a teaching hospital affiliated with the University of Toronto.


If you are passionate about your career, motivated to improve the health of the community, and committed to excellence, quality, and patient safety consider joining our Better Together team


The Regional Cancer Program (RCP) at the Carlo Fidani Regional Cancer Centre, oversees the delivery and quality of cancer services for residents of the Central West and Mississauga Halton (MHCW) region. Regional Cancer Programs/Regional Cancer Centres are part of Ontario’s cancer system leading local strategy implementation to provide person-centred, safe, equitable, efficient, effective, and timely cancer care on a foundation of quality improvement principles.



Reporting to the Regional Director, Regional Cancer Program, the role of Regional Manager is to provide innovative leadership and direction to drive performance and ensure the delivery of high-quality cancer services across the region. The role is responsible for working to achieve the goals of the Regional Cancer Program Strategic Plan, and the Ontario Health (Cancer Care Ontario) Cancer Plan, working with four regional hospitals across ten sites, (Halton Healthcare, Headwaters Health Care Centre, Trillium Health Partners, and William Osler Health System), and other external stakeholders including Independent Health Facilities (IHFs), Ontario Breast Screening Sites (OBSP), Ontario Health Teams (OHTs), Ontario Health -Cancer Care Ontario (OH-CCO), and Primary Care Providers. As a Regional Manager with the MHCW Regional Cancer Program, you will lead a team focused on improving the delivery of cancer services across the cancer care continuum and identify quality improvement opportunities to optimize positive outcomes. The position will have a focus on leading a team engaged in continuous quality improvement initiatives, develop strategies to improve on poor performance indicators, and identify additional indicators to optimize outcomes. Working closely with the Regional Director, provide cancer services oversight across the region with a focus on quality improvement and performance across the cancer care spectrum, building and maintaining relationships with a range of care networks, community providers and cross-sector agencies to advance a partnership strategy that is integrated and outcome-focused.
Support the effective collection, analysis and improvement of performance metrics identified by Ontario Health - Cancer Care Ontario (OH-CCO).
Provide leadership throughout the region with respect to implementation of Quality Based Procedures (QBP).
Work with the cross functional team to ensure all Quality Improvement initiative deliverables within OH-CCO funding agreements are met.
Work with the Regional Leads and Regional Partners to monitor and improve wait times and quality indicators for patients.
Collaborate with the cross functional team to ensure the Quality Improvement (QI) initiatives, as identified within funding letters and internally defined deliverables, are met.
In collaboration with RCP team members, manage and maintain relationships with leadership and all regional stakeholders.
Actively engage in weekly RCP performance and quality improvement meetings to regularly and proactively evaluate progress against objectives.
Ensure an active role in quality improvement through monitoring successful implementation of strategic quality improvement initiatives, including clinical standardization, and develop an effective framework for knowledge transfer across all regional partner sites.
Support the creation of a quality improvement culture addressing cancer services across the region
Master’s degree in a business or health administration field required
A minimum of 5 years of previous experience with project management projects and demonstrated strong project management skills required
Demonstrated successful experience supporting senior leadership initiatives
Demonstrated understanding of systems and strategic planning, with prior strategic plan development experience
Education and/or experience with quality systems and concepts required
Experience leading quality and clinical performance initiatives
Demonstrated experience with effective change management a requirement
Knowledge of quality improvement, financial practices, and risk management principles
Demonstrated commitment to Quality Improvement and Performance Metrics; Ability to manage multiple sites and program components, and prioritize competing requirements in a dynamic environment
The successful candidate will have an ability to persist through challenges, have a keen awareness of strengths and weaknesses, demonstrates empathy in interactions, has strong communication skills, exceptional time management skills, embraces mistakes as opportunities for learning and growth, and understands the importance of contributing to and preserving a culture that fosters healthy, strong and collaborative team dynamics.
To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital.


In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.


Trillium Health Partners is recognized under the French Language Services Act.


As a condition of employment, we require all staff to be fully vaccinated for COVID19, in addition to other vaccinations required by the Public Hospitals Act. #

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