Site Complaint Coordinator

1 month ago

Langley BC, Canada Red Recruits Full time

Our Clients who specialise in Fine Art logistics services, are looking to appoint a European Road Freight Coordinator for their team based in Berkshire. On a day-to-day basis, as European Road Freight Coordinator, you will be responsible for coordinating and managing the export/import processes for road freight shipments, as well as profitability of the European transport operations.
European Road Freight Coordinator duties include:
Planning and coordinating transport routes and daily schedules for Europe for the fleet, ensuring that the transportation is cost efficient and profitable
Ensuring effective management in arranging customer collections, packing services and deliveries
Working with customers and office staff, planning routes and scheduling delivery times, co-ordinating the drivers, agency drivers and vehicles for work
Investigating and resolving client/supplier problems and complaints
Co-ordinating all aspects of shipping fine art and antiques from one destination to another
Liaising with overseas agents, private collectors galleries, auction houses, artists, transport companies etc.
Communicating with clients, guiding them through the process of shipping their art/artefacts from different locations
Quoting and coordinating both domestic and international shipments
Arranging customer collections and deliveries, which may also include the arranging of specialist packing services
Preparing operational reports detailing all work done and comprehensive record keeping, including on our freight management system
Produce a cost analysis and reports of jobs and European truck runs
We're keen to speak to people who have a proven track record and knowledge of domestic and European transport operations and planning, with in depth knowledge of current EU customs procedures including paperwork requirements, and EU transport legislation. You will be a proficient Microsoft Office user with excellent attention to detail skills, as well as being a confident communicator and have strong interpersonal skills.
If this European Road Freight Coordinator vacancy is something you would like to know more about, or you know of anyone that fits the bill, either forward this advert to them, send us their details or get in contact with us and we will do the rest. You can recommend as many people as you like via our website and earn a referral fee per candidate we place*. As recruiters specialising in Removals, Relocations and Global Mobility, Red Recruit have vacancies at all levels within the industry, so please do get in touch to tell us what you're looking for and we'll do our best to assist. 
*Please contact the office for more information. 
If this sounds of interest, then please get in contact with us via our website and send us your CV so that we can make sure you receive relevant updates on our latest vacancies.
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