Resource Centre Operations Manager

1 month ago

Abbotsford BC, Canada Power to Change Full time

Title: Resource Centre Operations Manager

Department: Operations

Location: Abbotsford, BC

Reports to: Executive Director of Operations + Analytics

Position type: Permanent Full-Time (40 hours per week)

Power to Change’s mission is to help people know Jesus and experience His power to change the world. Do you want to be part of that mission?

About the Team:

As part of the Operations department of P2C’s Central Services, the Corporate Services team facilitates the daily functioning and upkeep of P2C’s National Resource Centre in Abbotsford, BC. The facility is a focal point of activity in accelerating P2C’s mission. The Resource Centre Operations Manager leads the Corporate Services team and helps P2C maximize its use and stewardship of the facility so that the Resource Centre can be used to bless P2C’s ministries and kingdom partners across Canada.

About the Role:

The Resource Centre Operations Manager is responsible for achieving the following objectives:

1. Facilities management

· Manage contracts with vendors to provide maintenance, negotiating pricing where appropriate and ensuring exemplary service

· Track budgets for operating the Resource Centre monthly by managing costs and generating revenue (via regular internal billing and external income sources)

· Keep all facility safety procedures up-to-date, including Forklift Driver’s and First Aid Attendant’s certifications, annual emergency drills, required licenses/permits, fire inspections, etc.

· Manage the warehouse to optimize use of space

· Co-chair the Joint Health & Safety Committee with the HR Director

· Prioritize cleanliness and orderliness throughout the facility

· Regularly improve efficiencies and internal processes to minimize operating costs wherever possible

· Proactively seek quotes for capital equipment replacements as needed

· Collaborate with P2C’s IT team to ensure that meeting room tech is well-supported and meetings can happen effectively

· Assist in covering for Corporate Services team members in their absences, as necessary

· Serve as the first point of contact for after-hours emergencies and respond promptly to all alarm calls

2. Stewardship of the National Resource Centre

· Work with each Ministry and Central team’s neighbourhood leader to ensure that staff are able to maximize the use of the facility and leverage the opportunities of the NRC’s activity-based workplace model

· Generate income for P2C by actively pursuing rentals (through external partners) and memberships in the NRC to meet annual income targets

· Serve as a liaison for P2C with the local community

· Give oversight to the NRC’s Environmental Brand Standard, collaborating with leadership and Creative Services when changes are needed, so that design choices are cohesive and echo P2C’s mission

· Provide support when needed to help execute internal & external events on-site

3. Leadership

· Lead, motivate, and equip all Corporate Services staff to work to their strengths through helpful feedback, regular supervisory meetings, and the staff objectives and development cycle

· Manage the Corporate Services team well as they attend to the daily and weekly facility management and reception tasks that keep the facility functioning optimally as a clean, orderly, properly stocked, and hospitable workplace

· Encourage a team culture that places high value on hospitality

· Support the effective leadership of P2C’s Operations department and Central Services more broadly, through active participation in regular leadership meetings

· Provide faith-filled spiritual leadership to the Corporate Services team through weekly devotionals and team prayer times

4. Insurance Support

· Support the Executive Director of Operations + Analytics in managing P2C’s insurance including:

o oversee the Corporate Services team’s engagement with P2C’s insurance broker around certificates of insurance requested by P2C staff

o maintaining inventory lists, facilitating building appraisals when needed, etc

o providing support to P2C’s regional office locations as needed

o compiling required information for annual insurance renewal

Other Responsibilities:

 

· Active participation in weekly corporate chapel and semi-annual prayer days

· Participation in fundraising initiatives alongside other Operations staff

· Maintain the National Resource Centre Knowledge Library pages on Workplace

· Special projects as assigned by Executive Director of Operations + Analytics 

About You:

· You have at least 3 - 5 years of experience in a similar role, preferably in a non-profit organization

· You have proven ability to lead a team and help your direct reports thrive

· You have experience managing and negotiating with vendors and service providers

· You are self-motivated and take initiative without prompting

· You are motivated to build B2B & B2C relationships to help generate revenue

· You have knowledge and experience of building maintenance systems and services related to building security, fire safety, waste/recycling disposal, elevator/electrical/plumbing maintenance, janitorial services, equipment servicing, interior/exterior building maintenance, etc

· You have effective communication and people skills

· You have experience in leading people through change

· You have effective problem-solving and time-management skills

· You have strong administrative and project management skills

· You have a strong working knowledge of Microsoft Office and Google 

What We Offer Our Staff:

· Competitive salary

· Employer-paid extended health and dental benefits

· Group RRSP contribution options with up to 3.5% matching after 1 year of employment

· Access to our Employment Assistant Program (EAP) 

· Paid vacation

· Mentorship opportunities

· Weekly Chapel services

· Semi-annual Day of Prayer participation

· Discounts at our Resource Centre

We thank all applicants for their interest in Power to Change; however, only candidates who closely match the requirements will be contacted directly. Power to Change requires that all staff have a pre-existing belief and demonstration of lifestyle as outlined in the P2C Code of Conduct and Statement of Faith and abide by the biblical principles outlined in these documents.

Candidates who are selected may be required to complete a background check.

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