Office/Print Service Associate

3 weeks ago


Toronto ON, Canada The Millennium Group (TMG) Full time

The right candidate will be a Print Operator and be an integral part of our talented team, supporting our continued growth. Selected associates will have expertise with computers, Microsoft Office, Reprographics field and be expected to train in the other core responsibilities. Incumbent must be highly organized, polished, maintain courteous professional attitude in a high stress environment and capable of working with a team or with little supervision.

KEY RESPONSIBILITIES:

  • Produce the client's request in the Production Area when necessary or when directed.
  • Incumbent must be organized and able to multi-task, knowledgeable of reprographics, positive attitude, strong attention to details and able to display a friendly and cooperative attitude in a high stress environment.
  • Operation of Reprographics equipment, i.e., high volume printers/copiers.
  • Operation of Reprographics finishing equipment, i.e., perfect binding, punchers, cutters and other binding equipment.
  • Cross-trains in all areas of production/bindery & Mail Services.
  • Verifies accuracy of client request, before, during and after production.
  • Quality checking, strong attention to details a must.
  • Receive job request from clients and vendors by email, walk-ins or physical mail.
  • Negotiate client deadlines against in-house queue and supervisor input.
  • Entry of all job requests received into the job tracking system.
  • Release of job requests to production team and vendor personnel as needed.
  • Review and approve billing tickets when necessary.
  • Communicate professionally, written and verbally with clients, supervisors and management.
  • Deliver work to clients when necessary.
  • Assist administrative team and management as requested.
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