Housing Business Operations Lead

4 weeks ago


Montréal QC, Canada The Canadian Salsa Dance Corporation Full time

Company: The Canadian Salsa Dance Corporation

The Canadian Salsa Dance Corporation is a vibrant and dynamic organization dedicated to promoting the joy and passion of Latin dance across Canada. With a mission to foster a thriving dance community, we offer classes, events, and performances that inspire people of all ages and backgrounds to embrace the rhythm of life. This role will involve managing various aspects of our operations, including logistics, administration, and customer experience, to ensure the seamless execution of our dance classes, events, and performances.

Manage the scheduling and coordination of dance classes, workshops, and events, ensuring optimal utilization of resources and facilities.
- Oversee inventory management, procurement, and vendor relationships to ensure timely supply of dance equipment, merchandise, and other materials.
- Collaborate with instructors, performers, and staff to ensure they have the necessary resources and support to deliver high-quality experiences to our customers.
- Monitor and analyze key performance metrics to identify areas for improvement and drive operational excellence.
- Develop and maintain policies and procedures to ensure compliance with industry standards.
- Handle customer inquiries, feedback, and complaints in a professional and timely manner, striving to exceed expectations and enhance customer satisfaction.
- Support senior management in strategic planning, budgeting, and forecasting to achieve organizational goals and objectives.

Bachelor's degree in business administration, operations management, or a related field (preferred).
- Proven experience in operations management or a similar role, with a track record of success in driving operational efficiency and excellence.
- Exceptional organizational and time-management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Proficiency in Microsoft Office Suite and other relevant software applications.
- As an Operations Manager, you will have the opportunity to play a key role in shaping the future of our organization and contributing to the growth of the salsa dance community across Canada.

If you are a proactive and results-driven individual with a passion for operations management and a desire to be part of something truly special, we want to hear from you net .



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