Director, Community Management

3 weeks ago


Vancouver BC, Canada Spence Diamonds Full time

We have grown and evolved over the years with a unique approach to becoming an industry leader in cut quality and the customer experience. With unparalleled access to these diamonds, we truly are the best choice for our customers.
Our people are the center stone of our business. Our mission is to deliver an exceptional customer experience in a fun and inclusive work environment while giving our people room to grow their careers and live the life they love.
Team building events and activities
Continuous on the job training, support and mentorship
The primary responsibility of the Store Director is to ensure that they and each Diamond Consultant exceed sales targets and performance statistics for their location. They are responsible for the leadership and management of the day-to-day operations, productivity and professionalism of all staff associated with the store. We are seeking a professional who is performance driven who wants to work in a high energy, team oriented environment where all leads are provided. If you are a proven sales professional that has sales management experience, then you've come to the right place

Sales leadership, hiring ,training, mentoring and coaching of sales professionals
Drive sales success through metrics analysis and targeted coaching
Works closely with senior management to ensure the smooth operation/integration of the branch within the Spence company structure
Ensures new staff follow and understand all steps in the training process
Ensure all company controls and procedures are maintained in regards to safety and loss prevention
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