Specialist I TIS Business Analysis

3 weeks ago

Montréal QC, Canada Canadian National Railway Full time

Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. The Specialist Business Analysis is responsible for identifying, eliciting, analyzing, specifying, and validating the business needs of users throughout CN and for specific projects or initiatives. The Specialist acts as a liaison between the I&T groups (architecture, design, delivery, quality assurance, project management) and the business and translates needs into detailed stakeholder requirements/user stories, which the Specialist will follow through the project lifecycle.
Gathering & Managing Business Needs
Plan business analysis activities for projects/initiatives
Analyze project requirement relationships (affinity diagrams, fishbone, feasibility analysis, etc.), Create and validate current and future processes with business partners
Map business processes and roles to activities (workflow diagrams, responsible, accountable, consulting, informed matrix RACI , etc.) Analyze processes to identify business opportunities
Elicit and document business requirements from internal and external partners (requirements traceability matrix (RTMs), user stories, use cases, etc.)
Analyze, synthesize, document, explain and communicate business information to technical teams and vice versa
Define and understand solution gaps and communicate the impacts to the business
Support the business in program increment/product backlog prioritization and in testing activities
Apply and ensure compliance with all CN IT standards throughout the project.
Cross Project Integration
Lead cross-functional collaboration with other projects or programs to validate business needs
Understand cross-project dependencies to align project deliverables.
Coach project team members on the delivery approach (SAFe methodology) and business analysis concepts (process mapping, user stories, acceptance criteria, etc.)
Share business and expertise knowledge with project team members and with the business analysts community.
Business Analysis Practice Development
Work closely with the Business Analysis Lead and other I&T stakeholders on the continuous improvement of the business analysis framework and toolkit.
Minimum 5 years' relevant work experience
Minimum 5 years' experience in business analysis and processes
Experience with Lean Six Sigma and Agile methodologies
Experience with writing user story with acceptance criteria
Experience in project management methodology
Experience working on enterprise level projects impacting multiple stakeholders.
Bachelor's degree in Business Administration/Information Systems, Computer Science, Engineering or equivalent degree and experience
IIBA-CBAP (asset)
Lean Six Sigma Green Belt (asset)
Scaled Agile Framework (SAFe) PO/PM (asset)
Scrum master certification (asset).
Develop collaborative relationships with others (Product Owner, Product Manager, Architecture, Delivery Team, Business SMEs, etc.)
Be able to effectively communicate verbally, in writing and in bargaining
Technical Skills/Knowledge
Facilitation techniques
Elicitation techniques
Backlog management and prioritization techniques
Iterative Agile methodology
Knowledge of Transportation & Logistics, including Intermodal & Carload (asset)
Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.

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