Leasing Associate

4 weeks ago

Calgary AB, Canada Westbank Full time

Westbank Living is a portfolio of beautifully designed homes for lease; designed, constructed, and managed by Westbank.

We created Westbank Living because we see the need for homes that are inspiring and that embody a high degree of artistry. Homes that recognize the transformation of our society led by the growth of the creative economy, that respond to our changing needs. The rental projects we are creating are being constructed as long-term commitments to the cities in which we practice. They each display the same degree of artistry that goes into all our work. What we are offering is more than a typical rental project, we have created beautiful, creative living spaces for lease. Our homes are pet friendly, in world-class locations with exceptional amenities and while each is unique, they share the commitment to artistry and design that sets Westbank Living apart.

Our portfolio of homes for lease in Vancouver, Calgary, Toronto, and Seattle is growing fast and we’re hiring a talented Leasing Associate to join our team. If you’re interested in working for an innovative, top-performing team in real estate we encourage you to apply.

The successful candidate will possess strong interpersonal, written and verbal skills. They are well organized, have the ability to multi-task with an attention to detail and a high level of professionalism. Being articulate, driven, creative and a self-starter with a sharp mind for problem solving will be an asset. A high level of service in hospitality, Property Management and Sales experience are desirable attributes.

Job Duties & Responsibilities:

  • Respond to leasing inquiries, securing appointments to view the property and update/record activity
  • Prepare and execute leases in accordance with our property standards and government regulations
  • Follow-up on all incoming leads for unfurnished leasing inquiries in a timely fashion, ensuring that resident needs are addressed while at the same time evaluating and maximizing the revenue potential of all potential tenants
  • Confidently communicate a variety of floor plans, features and benefits
  • Screen prospective tenants to ensure they meet eligibility requirements, including conducting reference background checks and credit checks
  • Close sales for leasing unfurnished suites to meet or exceed company goals
  • Ensure a positive customer experience by setting precise expectations and informing clients accurately on the leasing process
  • Ensure timely and accurate completion and entry of all leasing documentation, including application forms, Tenancy Agreements, and other supporting documentation;
  • Participate in weekly meetings as required
  • Uphold Westbank Living’s mission, vision, and values serving as a brand and cultural ambassador for our residents, co-workers, vendors, and the public
  • Inspect all vacant suites daily before and after workday to ensure suites are in optimal condition for showings/appointments
  • Ensure compliance with all legislation

Qualifications:

  • Passion for excellence in customer service delivery
  • Two relevant experiences and post-secondary education preferred
  • Must be able to work some evenings/weekends and statutory holidays
  • Must have strong verbal and written communication skills
  • Proficient knowledge of leasing principles and relevant legislation
  • Advanced knowledge of marketing and social media practices
  • Strong computer skills including Microsoft Office and Salesforce
  • Project a professional image and demeanor
  • Strong interpersonal skills
  • Familiarity with smart phone and tablet technology
  • Familiarity of DocuSign, Yardi Voyager, Rent Café, and Rent Café CRM
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