CRM Operations and Technology Specialist

5 days ago

Markham ON, Canada Rosedale International Education Full time

As a key member of the marketing team, you will be instrumental in refining marketing and sales processes, optimizing technology platforms, and ensuring accurate and effective data management. Rosedale International Education Inc. (RIE) is a global education and technology provider based in Toronto, Canada, with a mission to reshape the future of worldwide education.

RIE owns and operates Rosedale Global High School, which partners with international schools and government organizations to deliver the Canadian Ontario Secondary School Diploma (OSSD)program locally, using collaborative in-person programs and digital technology.
 
Solution Development: Identify and develop innovative solutions that address operational challenges and improve the overall efficiency and effectiveness of relevant marketing and sales teams.
Process Streamlining and Automation: Drive efficiency and productivity by implementing automation and technology solutions that streamline processes, minimize manual work, and enhance overall team productivity.
Serve as a proficient expert in both HubSpot Marketing Hub and HubSpot Sales Hub, employing these platforms to drive revenue growth and streamline operational efficiency. You will be responsible for the creation, maintenance and management of pipelines, workflows, custom views, templates, playbooks, lists, etc. Tool Management and Optimization: Take ownership of managing and optimizing a range of essential marketing or sales tools, ensuring these systems integrate seamlessly with the organization's workflow. Your goal will be to increase the adoption of some tools by implementing a structure that blends seamlessly with relevant Revenue flows, as well as ensuring correct usage of these tools, staying up to date with new features and maintaining relationships with reps from these tools.
You will work with leaders and individual contributors across relevant revenue teams to inform our roadmap, include them as consultants in initiatives, leverage them for testing of new initiatives and implement their feedback to ensure you are positively contributing to their overall success.
Collaboration with Marketing: Collaborate with the Director of Marketing to ensure accurate, consistent, and reliable data flow across various systems, aiding in strategic decision-making through insightful data interpretation. You'll be responsible for ensuring the tools you take ownership of, as well as the processes and automations you put in place follow data integrity procedures. You will be consulted for lead and health scoring insights and will be expected to leverage data for decision-making as well as to track the impact of your initiatives.
Ad hoc projects: New projects pop up, tasks get deprioritized and reprioritized - you will jump in where needed.
 
Minimum 5 years of experience in a Revenue Operations or Sales/Marketing Operations role with a strong focus on HubSpot.
HubSpot Certifications related to Marketing, Sales, and Revenue Operations would be an asset
Experience owning, implementing and optimizing relevant marketing and sales tools such as Microsoft Teams Webinar, Zoom, Woodpecker, LinkedIn, Zapier, ZoomInfo etc.
Applies a Project Manager type of framework to best understand problems & opportunities and how best to address them.
Hyper detail-oriented with a focus on testing and accuracy.
Ability to thrive in a fast-paced, agile and dynamic environment.
Analytical Skills: Strong analytical abilities to interpret data and contribute to strategic decision-making processes.
Excellent Communication Skills: Strong verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders effectively.
 
Official company-wide holiday for two weeks during holiday break ( additional 7 days PTO )
~ Access to skills and education training through our programs
~ Hybrid work environment ( at least 2 days per week in office ) with flexible working hours
~ Rosedale International Education’s Commitment 
Rosedale International Education is proud to be an Equal Opportunity Employer and is committed to providing equal opportunity for all employees and applicants.

Rosedale International Education provides a work environment free of discrimination and harassment. Employment decisions are based solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Rosedale International Education is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Rosedale International Education strives to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process.

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