IT Director
3 weeks ago
Position: IT Director Location: St-Henri - Montreal Salary: $180-200K CAD + Bonus Leading manufacturing company operating in the defense industry is looking for an IT Director to oversee IT strategy and operations across their Canadian, American and European sites. Leading a distributed team, this person will be responsible for networking, cybersecurity, supporting in the implementation of an ERP system, consolidating systems, and ensuring day-to-day pain points are resolved quickly and efficiently. PRIMARY EMPLOYMENT OBJECTIVESThe IT/IS Director provides leadership, direction, oversight, and company-wide support for IT/IS functions including Hardware & Servers, Network Service, Enterprise Systems, Cyber Security, Web Support, and the Help Desk.The IT/IS Director has a broad knowledge across IT & IS functions and can manage daily activities while creating & executing strategic plans for the improved support and growth of the company.This position oversees and directs the daily support of all IT/IS services, and manages the execution (budget, schedule, and performance) of all the company’s strategic IT/IS programs.KEY RESPONSIBILITIES:People:Holds departmental meetings to review strategic goals and initiatives, promotes team building and works to provide career growth for staff.Provides day-to-day supervision, conducts performance appraisals, and delegates work assignments for all IT/IS personnel.Assists in recruiting, hiring, and providing appropriate training for IT/IS support staff.Oversees the management of corporate help desk activities and resolves escalated issues if necessary. Analyzes help desk requests and uses findings to propose changes and/or improvements to reduce repeat complaints.Process:Enterprise SystemsProvides leadership and develop processes for the review and selection of business software.Support in implementation of ERP system (INFOR) and centralization of data from multiple sources.Provide oversight for the ERP system to include module selection, upgrades, maintenance, etc.Provides management and oversight of all automation and production software (e.g. Minitab, Unipoint, doc control, etc.)Provides management and oversight of all engineering, design and development software (e.g. Solidworks, Salesforce, etc.)Provides guidance and support for visual (paperless) data management in manufacturing.Cyber SecurityMaintains responsibility for all layers of cyber security.Works with CSO to plan and implement IT & IS solutions for data security requirements across Canada, US and Europe.Understands, designs and recommends solutions that adhere to continually improving security best practices.Informs, promotes, and develops security standards in all facets of business operations and customer data management.Ensures IT/IS systems comply with various regulations such as ISO, DFARS, ITAR, CCG, CE+, LOI 25, GDPR, etc.Infrastructure/ Network ManagementPlans, Coordinates, and implements major modifications to existing network infrastructure with business units and corporate leaders.Oversees and ensures optimization and availability of WAN.Establishes and develops policies and procedures for infrastructure, information security and disaster recovery.Anticipates future network needs and identifies proactive solutions and costs.Oversees the planning and management of telephone systems including company-wide upgrade efforts.Manages global mobile technology platforms including managing all necessary service providers.Responsible for reliability of email systems.Performance:Oversees and maintains an integrated IT/IS budget working with the finance department to measure expected return-on-investment and other cost factors.Helps establish periodic (monthly, quarterly, annually) efficient required financial data reporting for the business units and corporate CFO.Works closely with internal and external constituents, develops and recommends IT/IS strategic direction for the company.Ensures IT/IS strategic direction is in alignment with company goals and business unit requirements.Based on IT/IS best practices, aligns IT/IS organizational structure with the overall needs of the company.Provides leadership and oversight for the resources responsible for the execution of IT/IS requirements.Develops a strong internal customer service culture within the IT/IS team.KNOWLEDGE, SKILL & EXPERIENCE REQUIREMENTSBachelor Degree in Computer Sciences, Business Administration or related field.Minimum of 10 years' experience In technical operations management and/or an equivalent combination of training and experience in complex, global work environments.Demonstrated broad knowledge of ERP systems, implementation and support, networks, hardware, and software systems, vendor and contract management.Prior experience building business systems particularly relating to the Business Intelligence Data and Analytics.Experience developing IT/IS roadmaps and managing associated projects.Extensive Cybersecurity and data privacy knowledge and experience implementing strategies and policies.Demonstrated knowledge with ERP upgrades, improvements, modifications and implementations.Proven experience building IT/IS driven solutions and dashboards for reporting to executive leadership.Ability to effectively present information and respond to questions from groups of managers, employees or other stakeholder group.Broad knowledge of current technology trends, processes and hardware.Leading Global teams is required as multiple global locations are present.
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Montréal, Canada Atlantis IT group Full time**Storage/ Backup Admin** **Montreal, QC (Onsite)** **12 Months** Experience with New Host Integration with Storage arrays. Experience with Installation and configuration of Multi-path software on hosts for load balancing and fail over. Expertise in managing Fiber Channel SAN infrastructure including fabric architecture, switch directors and zoning....
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