Production Application Support Engineer

3 weeks ago


Canada Service Champions NorCal Full time

Ingénieur en support d’application de production (à distance – Canada uniquement)
Nous recherchons un ingénieur en support d’application de production expérimenté et compétent, ayant une solide expérience dans les institutions financières et les piles d’applications critiques. En tant qu’ingénieur en support d’application de production, vous serez responsable de maintenir la stabilité et la fiabilité de nos systèmes financiers, en fournissant un support expert pour la gestion des incidents, la gestion des changements et les processus de migration. Votre connaissance approfondie et votre expertise en support et gestion d’applications seront cruciales pour assurer le bon fonctionnement de nos applications financières critiques.
Fournir un support de niveau 1 et de niveau 2 pour les applications financières critiques, en veillant à ce que leur disponibilité et leurs performances répondent ou dépassent les accords de niveau de service (SLA) établis.
Gérer la gestion des incidents, diagnostiquer et résoudre des problèmes complexes liés aux applications de production, en veillant à une escalade et à une résolution rapides des incidents.
Mettre en œuvre des processus efficaces de gestion des changements, superviser les déploiements contrôlés et garantir une perturbation minimale des opérations commerciales lors des modifications d’applications.
Collaborer avec des équipes pluridisciplinaires, notamment des développeurs, des administrateurs système et des chefs de projet, pour évaluer les besoins de migration et contribuer à la planification et à l’exécution.
Surveiller les performances des applications et l’utilisation des ressources, en identifiant de manière proactive les domaines nécessitant des améliorations et une optimisation.
Élaborer et maintenir une documentation complète, notamment des rapports d’incident, des procédures de gestion des changements et des lignes directrices de support d’application.
Rester informé des dernières avancées dans les technologies de support d’applications et les meilleures pratiques de l’industrie.
Diplôme de baccalauréat en informatique, en technologie de l’information ou dans un domaine connexe.
Expérience avérée en tant qu’ingénieur en support d’application de production, avec 7 à 10 ans d’expérience dans les institutions financières et les piles d’applications critiques.
Connaissance approfondie des méthodologies et des outils de support d’applications, avec un accent sur le maintien d’une haute disponibilité et fiabilité.
Maîtrise des langages de script et d’automatisation (par exemple, Python, PowerShell) pour rationaliser les processus de support et de gestion.
Expérience avec SQL.
Connaissance de la configuration des transferts de fichiers FTP, SFTP, FTPS, CFT.
Le salaire pour ce poste varie de 42 CAD à 55 CAD par heure, en fonction de l’expérience et des qualifications. Si vous êtes un professionnel autonome et expérimenté avec un dossier de réussite avéré dans le support d’applications critiques dans le secteur financier, et que vous résidez actuellement au Canada, nous vous encourageons à postuler. Rejoignez notre équipe et soyez un acteur essentiel pour maintenir la stabilité et la fiabilité de nos systèmes financiers grâce à un support d’incident, de gestion des changements et de migration expert.
#



  • Canada KYYBA Inc Full time

    Title: Application Production Support Engineer Location: Montréal QC H3A 2A6 Email: davidm@kyyba.com Description; Provide technical and functional support for key Global Markets applications. In coverage schedules between 9 am and 9 pm (in winter from 8 pm to 8 pm) Analyze existing tasks and procedures in order to optimize and automate those using...


  • Canada Mizuho Financial Group Inc. Full time

    Corporate Application Support Engineer page is loaded Corporate Application Support Engineer Apply locations MetroPark time type Full time posted on Posted 2 Days Ago job requisition id R5111 Join the Mizuho team as a Corporate Application Support Engineer! We are seeking a Corporate Application Support Engineer to join our growing organization. This is...


  • Canada Mondelez España Galletas Production SLU Full time

    Are You Ready to Make It Happen at Mondelēz International? You plan, develop and execute capital projects by supporting technical developments, feasibility perspectives of engineering-related activities in supply chain and capital expense project execution to support growth, world-class manufacturing and productivity with the highest levels of quality,...


  • Canada Canadian Imperial Bank of Commerce Full time

    Director, Application Development and Production Support page is loaded Director, Application Development and Production Support Apply locations Toronto, ON time type Full time posted on Posted 10 Days Ago job requisition id 2408813 We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are...


  • Canada Raw Material Software Limited Raw Material Software Limited Full time

    Application Project Engineer, Japan & Korea page is loaded Application Project Engineer, Japan & Korea Postuler locations Remote Singapore time type Temps plein posted on Offre publiée il y a 30 jours ou plus job requisition id R1774 Filiale du groupe L-Acoustics, nous représentons la marque sur le territoire AMERICAS (USA, Canada, LATAM). Grâce à...


  • Canada Synopsys, Inc. Full time

    Description We’re looking for an Applications Engineer to join the team. Does this sound like a good role for you? In this role, you’d provide technical and engineering insight and direction to support and improve usability, applicability, and adoption of products, platforms and solutions to meet customer business needs. You’d diagnose,...


  • Canada ada.cx Full time

    As an Engineering Manager in Ada's Application Engineering group, you’ll be managing a team of 5-6 engineers and working very closely with product managers and designers to elevate Ada's AI Agent management experience. You will play a key role by cultivating a high-performing team and delivering the framework that allows Ada to scale the volume of Ada's...


  • Canada ada.cx Full time

    As an Engineering Manager in Ada's Application Engineering group, you’ll be managing a team of 5-6 engineers and working very closely with product managers and designers to elevate Ada's AI Agent management experience. You will play a key role by cultivating a high-performing team and delivering the framework that allows Ada to scale the volume of...


  • Canada Evertz Full time

    The team builds next-generation systems for content management and distribution in the Media and Entertainment industry. Disney, NBCUniversal, Warner Bros. Discovery, BBC, and many other content producers and publishers use our products and services to make the most of their file-based and live content for the least effort. We work with high quality video...


  • Canada Sciemetric Full time

    As a key member of the Sciemetric Installations Team, the Application Engineer will be charged with deploying Sciemetric test systems at customer sites throughout North America and the rest of the world. You will work directly with a wide array of blue chip customers to implement test systems and provide advanced technical support. In this role, you will...


  • Canada Mondelez España Galletas Production SLU Full time

    Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. You plan, develop and execute capital projects by supporting technical developments, feasibility perspectives of engineering-related activities in supply chain and capital expense project execution to support growth, world-class...


  • Canada Karl E. Brinkmann GmbH Full time

    The KEB mechanical team is growing! This position is for engineers who want to work directly with customers to solve problems, while gaining technical sales experience. This role involves the application of KEB mechanical clutches and brakes to automated systems in collaboration with potential OEMs and system integrator customers. Additionally, you will...


  • Canada Eduinsol Full time

    A master’s degree in electrical engineering, a related field, or its international equivalent is required by the employer. The job requires training or experience in a number of fields, such as: Transmission line theory and its application to printed circuit board (PCB) layout, as well as termination strategies. grasp of the fundamentals of...


  • Canada Hogarth Worldwide Ltd Full time

    Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content...

  • Senior Manager

    1 week ago


    Canada Canadian Imperial Bank of Commerce Full time

    Senior Manager - DI&A Production Application Support page is loaded Senior Manager - DI&A Production Application Support Apply locations Toronto, ON time type Full time posted on Posted 3 Days Ago job requisition id 2409704 We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to...


  • Canada NXP Semiconductors Full time

    Applications Engineer Americas Mass Market/Distribution – Automotive Processors page is loaded Applications Engineer Americas Mass Market/Distribution – Automotive Processors Apply locations Guadalajara time type Full time posted on Posted 30+ Days Ago job requisition id R-10050888 We are looking for a highly motivated Applications Engineer (AE) to...


  • Canada Speculative Application Full time

    Première Moisson is currently looking for an Maintenance Planner/Inventory Manager for our Vaudreuil-Dorion plant. The candidate will identify, prepare and keep up-to-date preventive and corrective maintenance activities in order to optimize work efficiency. Under the supervision of the Maintenance Manager, the successful candidate will support the...

  • Maintenance Planner

    2 weeks ago


    Canada Speculative Application Full time

    Première Moisson is currently looking for an Maintenance Planner/Inventory Manager for our Vaudreuil-Dorion plant. The candidate will identify, prepare and keep up-to-date preventive and corrective maintenance activities in order to optimize work efficiency. Under the supervision of the Maintenance Manager, the successful candidate will support the...


  • Canada Cribl, Inc. Full time

    As a remote-first company we believe in empowering our employees to do their best work, wherever they are.  As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Cribl Inc is looking for a Product Security Engineer with an AWS security background to join our...


  • Canada Sciemetric Full time

    Enjoy being where the action is? Then this is the position for you ! We are looking for individuals who have a passion for technology, a love of challenging work, and a willingness to travel across the globe. Potential candidates should be resourceful, strong problem solvers, and have the ability to think on their feet. As a key member of the Sciemetric...