Benefits and Retirement Advisor

4 weeks ago


Canada Aviva plc Full time

Senior Accident Benefits Advisor page is loaded Senior Accident Benefits Advisor
Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. We’re looking for Intermediate Healthcare Service Advisors to join our Healthcare Services team to ensure timely and equitable resolution of sophisticated Accident Benefit claims.
Interpret insurance contracts, resolve policy coverages, establish and adjust reserves in accordance with corporate guidelines
To appropriately handle accident benefits claims according to individual authority, knowledge and expertise .
Acquire investigative reports, independent medical examination where appropriate, statements from insured's/witnesses and other specialists as required
Ensure all aspects of the claim process are handled optimally and within company guidelines
Assist in resolving claims issues with respect to interpretations, as they relate to the legislation and settlement negotiations
Ensure service levels and quality standards are met by approved specialists
Educate our insureds about Premiere Healthcare network
Attend and actively participate in training and file clinic sessions
5+ years of Accident Benefits insurance claims handling experience (required)
~ Post-secondary Education (College Diploma or Bachelor Degree) in related field.
~ CIP or working towards CIP is required for licensing
~ Ability to adapt and work within various computer programs, databases and software

Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. We help our 18 million customers to save for the future and manage the risks of everyday life. To give these customers the best possible products and service we know we must make Aviva the most attractive choice for talented, entrepreneurial people with diverse backgrounds and an evolving range of expertise and insight.
So, we’re passionate about helping our 22,000 people to do the best work of their lives, to enable them to make a positive difference to the lives of our customers.
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