Shift Coach

Indirectly responsible for restaurant assistant managers, shift managers, and team members.
Deep functional knowledge of operational, financial, people and customer performance metrics, product specifications and management systems. (Ability to manage multiple objectives, projects, groups or activities, making effective decisions and prioritizing to achieve desired results and meet deadlines. (Proven ability to drive sales, develop people and maintain high quality standards and consistently tracks and measures performance and strives for excellence. (Demonstrated track record of workplace achievement in the selection, coaching and development of employees from hourly team members through multi-unit managers. (Coaches to performance, builds relationships, creates effective team)
Two plus year’s multi-unit leadership experience in either a food service or retail environment with full operational responsibilities including new asset development, rebuilds and acquisitions.
Ability to utilize various technology platforms to measure operational performance.

Exhibits an ownership mentality in approach to daily work by creating a strong sense of urgency, following brand standards, and reliably meeting or exceeding all financial and operational commitments.
Establish key partnerships with external partners and the community to continually increase brand perception and build sales volume.
Uses business concepts, tools and techniques and ability to operate with a broader business mindset to meet budget requirements and manage the P&L statement.
Creates and communicates a clear and consistent vision and contributes to the operational, tactical, and strategic planning in support of the overall business plan.
Clearly defines performance expectations and uses performance management tools and processes to encourage, motivate and drive individual and team results.
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