Director, Projects

Found in: Jooble CA O C2 - 2 weeks ago

Toronto ON, Canada Sun Life Financial Full time

You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Discover how you can make a difference in the lives of individuals, families and communities around the world.



Reporting to the Assistant Vice President, Corporate Operational Risk Management (CORM), the Director, Third Party Risk Management, is accountable for the oversight of the third-party risk management policy requirements and underlying programs to support third-party risk management across the enterprise. Our third-party governance framework and requirements are core to how we provide oversight to our business partners and ensure effective challenge is carried out by the first- and second-line risk teams. The Director will support maintenance of the Third Party Risk Management (TPRM) program leading continuous improvement of the methodology, including enhancements to tools. This dynamic role is accountable to assist in supporting the enterprise-wide Third-Party Risk Management program through transformation initiatives, driving innovation, and strengthening program governance, effectiveness, and efficiency.



Maintain the TPRM Policy and Enterprise Operating Guideline (EOG), outlining governance requirements for the third-party risk management program.


Review and oversee alignment of third-party risk governance documents established by Sun Life subsidiaries and joint ventures.


Provide guidance and advice to the Business Group Risk Office teams when judgement or further clarification is required on adherence to the TPRM Policy and EOG.


Oversee compliance to TPRM governance policy including monitoring TPRM Policy non-compliances and reporting of material non-compliances to the Operational Risk and Compliance Committee.


On a quarterly basis, independently evaluate the aggregate enterprise third party risk profile and ensure reporting of results along with any material issues on third party risk management program to the ORCC.


Prepare Reports to senior management and the Board annually on the status of the third-party risk management program.


Develop, maintain and deliver training to Business Group Risk Office teams and other stakeholders as required.


Provide oversight of Sun Life’s implementation of various third-party risk management program elements.


Works closely with Business Group Risk Office teams in effective roll-out of program changes.


Monitor and benchmark Sun Life third-party risk practices against industry standards and best practices.


Provide advice into strategic decisions and program improvements related to the Third-party Risk Management program.


Establish, maintain, and continually enhance the oversight and monitoring frameworks with respect to the TPRM program;


Leverage business and industry acumen and assess complex third-party risk issues to guide solution recommendations and mitigate third party risk



8+ years of risk management experience, with a proven track record of designing and implementing effective TPRM programs, controls, and processes, ideally within a major Federally Regulated Financial Institution.


Strong knowledge of third-party risk management principles and factors that contribute to third-party risk, with the ability to assess, measure and monitor risk.


A good understanding of the different risk domains pertaining to third party risk management and their unique requirements is advantageous.


Prior experience with implementing, managing and maintaining a ServiceNow TPRM implementation or experience with implementation of a similar TPRM or GRC tool.


Well developed writing and visual presentation skills to sufficiently articulate analytics results, options, recommendations and reporting.


Direct experience writing policies and guidelines.


Understanding of products, practices, and operational risks at Sun Life


Effective change management, through impact and influence skills.


Strong knowledge of third-party risk management landscape, financial industry leading practices and regulator expectations for third-party risk.


Demonstrable experience of developing strong working relationships with cross-functional business areas and multi-stakeholder landscape to drive execution of key deliverables and facilitate successful risk management within the Three Lines of Defense model.


Ability to use broad knowledge and perspective, keen analysis, sound reasoning, and sound professional judgement to arrive at quality decisions when dealing with the complexity and ambiguity related to the program.



Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives.
Flexible Benefits from the day you join to meet the needs of you and your family.
The opportunity to move along a variety of career paths with amazing networking potential.
In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .


At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.


Job Category: Risk Management

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