Développeur Support Maintenance

4 weeks ago

Toronto ON, Canada Caatpension Full time

At CAAT, you belong to a collaborative, inclusive, and lively environment that sparks creativity and fosters open communication.
Our all-encompassing employee programs are designed to cater to every aspect of your life and well-being, ensuring you feel cherished and valued. This includes, but is not limited to, your compensation, paid time off, health and dental benefits, wellness programs, wellness incentives, and (of course) a defined benefit pension plan.
The Automation Developer is integral to the success of the Technology & IT Services Management team, and to CAAT’s guiding mission and growth strategy.
The Automation Developer will support the development and operation of CAAT’s process automation framework. This role will work with business and technical teams to map full automation life cycles from conception to implementation and maintenance of developed automated solutions. The Automation Developer will act as a key driver for the goals of driving efficiency, building capacity by optimizing existing processes, and creating new processes while ensuring business requirements are effectively addressed.
A university degree or college diploma in a computer science or related field
Three (3) years of experience in business process analysis, specifically business process engineering, workflows, and automation
Strong hands-on experience in process automation and process optimization
Experience working with relational databases like Microsoft SQL Server, Oracle Database, and PostgreSQL
Proactive problem solving, with strong analytical skills plus the ability to analyze complex requirements and define technical/functional advanced solutions
Knowledge of Robotic Process Automation (RPA) or other automation tools (e.g. Microsoft Power Platform, ServiceNow RPA Hub)
Basic knowledge of Machine Learning and Artificial Intelligence (e.g. chatbot creation)
Be able to communicate with both technical and non-technical audiences
Collaborate with business stakeholders to define potential processes for automation
Engage with business stakeholders to assess the productivity gains from automation, calculate financial impact, and determine return on investment
Manage existing process definitions, suggest business process re-engineering through business process automation, and generate use cases accordingly
Design, develop, test, and implement automation solutions
Generate and update solution documents, including technical designs, release notes, and operational run books, to build a comprehensive technical documentation repository
Review automation outputs, recommend optimizations for success, and follow IT protocols and procedures per best practices
Work closely with IT security to ensure the highest standards of product security are achieved
The success of our company is dependent on fostering a culture of embracing diversity, equity, and inclusion in everything we do. CAAT Pension Plan is an equal opportunity employer, and we will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested.

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