Senior Manager, Engineering

Technology Solutions Pay Details: $148,800
- $190,100 CAD The pay details posted reflect a temporary market premium specific to this role that is reassessed annually. TD is committed to providing fair and equitable compensation opportunities to all colleagues. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role.

Job Description
Our Branch Services pillar supports the servicing applications used by our frontline colleagues to authenticate and assist our customers with their day-to-day banking needs. We are seeking a highly skilled and motivated Senior Engineering Manager to oversee the ongoing support, development, and management of our branch servicing applications. The ideal candidate will be responsible for ensuring the availability and performance of applications, managing problem resolution, and coordinating with various teams to maintain a high standard of service. Application Support: Monitor application health reports, shift manager reports, and alerts to recommend and implement corrective actions. Problem Management: Investigate problems, perform impact analysis, and implement changes to resolve. Change Management: Monitor implementation schedules Review high-risk and high-impact changes Engage with partners for application-specific concerns Administer the on-call process and develop on-call rotation schedules Manage on-call equipment and ensure holiday and vacation coverage HR Activities: Conduct one-on-one meetings with the team Conduct performance reviews and career development discussions Organize management and team meetings Bachelor's degree in computer science, Information Technology, or a related field. Minimum of 10 years of in-depth experience working with technology development, testing and infrastructure to deliver complex technology projects. Proven experience in application support and development management. Familiarity with business continuity and disaster recovery planning. Experience with scheduling and monitoring tools Where You Will Work You’ll be expected to work primarily on-site at a TD location for meetings, team events and experiences. TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. We do our best to communicate outcomes to all applicants by email or phone call. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Language Requirement (Quebec only) At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Commitment to Diversity, Equity, and Inclusion At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflec