Assisted Living/Care Manager/Part-time
4 weeks ago
Independent Respiratory Services (IRS) is a BC operated full service respiratory company. We have been providing sleep apnea and home oxygen therapy to British Columbians since 1996.
We are committed to providing outstanding respiratory therapy, timely reporting of results and ongoing client care.
Independent Respiratory Services (IRS) is a BC operated full service respiratory company. We have been providing sleep apnea and home oxygen therapy to British Columbians since 1996. We are committed to providing outstanding respiratory therapy, timely reporting of results and ongoing client care. Independent Respiratory Services (IRS) is a BC operated full service respiratory company. We have been providing sleep apnea and home oxygen therapy to British Columbians since 1996.
We are committed to providing outstanding respiratory therapy, timely reporting of results and ongoing client care.
Independent Respiratory Services (IRS) is a BC operated full service respiratory company. We have been providing sleep apnea and home oxygen therapy to British Columbians since 1996. We are committed to providing outstanding respiratory therapy, timely reporting of results and ongoing client care. Independent Respiratory Services is currently recruiting a highly energetic and motivated Care Coordinator for our Castlegar branch. The Care Coordinator provides customer support by answering incoming calls and placing outbound calls pertaining to Sleep Apnea treatments, Oxygen and other respiratory services. As necessary, contacting referral sources and customers to obtain further information to update and complete the electronic patient file.
Identify customer needs, clarify information, research issues and provide resolutions
Creates and updates customer electronic files for Customer Management and scheduling systems
Responds to Sleep health and Oxygen customer service inquiries providing appropriate solutions
Handling customer complaints; receiving and reporting incidents in the electronic systems
High School Diploma - background or experience in Customer Service/Medical Office
Google Docs, Sheets, Gmail applications and Microsoft applications
Strong experience with data management
Marketing and Sales skills are an asset
Bilingual is an asset
Salary, bonus, flex benefits & pension plan
Air Liquide Healthcare provides equal opportunities for all applicants and is committed to fostering an inclusive and accessible environment. Accommodations are available on request for candidates taking part in all aspects of the selection process. Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
A world leader in gases, technologies and services for Industry and Health.
Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders.
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