Parts Manager
4 weeks ago
Responsible for managing the pickup and delivery (P&D) operations through the management of staff and achieving results indirectly through the use of Independent Contractors (IC), Independent Service Providers (ISP), temporary agencies and their employees. Supports the FedEx Ground (FXG) Safety Above All Culture. Works closely with customer service, sales, Customer Pickup Coordination and station management to ensure successful customer-facing results. May be involved in managing station Linehaul operations to minimize Linehaul costs in stations if dedicated Linehaul management resources are not available.
Job Responsibilities:
Plans, organizes, staffs, directs and controls the day-to-day operations of the P&D department
Serves as a Champion for FXG’s Safety Above All Culture and supports all related initiatives
Ensures compliance with Company policy and federal, state and local regulations
Assists Customer Pickup Coordination and Customer Service in resolving P&D issues
Communicates and discusses contractual changes and issues with Authorized Officers or Business Contacts of Independent Contractors/Independent Service Providers. Holds ICs/ISPs accountable to the terms and conditions of the applicable agreement.
Manages the company’s contractual relationships with ICs and ISPs, including conducting and documenting business/ISP discussions, conducting forums and ensuring the company’s compliance with the applicable agreement. Advises senior management on decisions to initiate and/or terminate operating agreements.
Ensures compliance to Department of Transportation (DOT) requirements including but not limited to the accurate completion of unit history files, driver, non-driver, temporary and entity files
Management responsibilities include, but are not limited to: hiring, terminations, coaching, skills development, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity
Ensures thorough vehicle maintenance checks are conducted and audits vehicle maintenance records in accordance with contractually agreed upon standards and DOT requirements
Job Requirements:
Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions
Ability to motivate a team to perform at the highest level by inspiring a shared vision and empowering them to act
Verbal and written communication skills necessary to explain complex and/or confidential information
Ability to effectively provide employees instruction on process and practice
Software skills, including use of Microsoft Office software and web-based applications required. Working knowledge of Contractor/Driver Administration and Settlement (CDAS) preferred
Ability to develop and effectively implement field operational processes
Time management and organizational skills necessary to manage multiple projects, appropriately prioritize workload, plan for resources to meet deadlines and goals, and respond to day-to-day functional needs
Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups
Qualification & Experience:
Two (2) years management experience or operational leadership experience required
High school diploma or GED required; Bachelor’s degree in Business, Logistics or a related area preferred
Company: FedEx
Vacancy Type: Full Time
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