Communications & Engagement Specialist - North Vancouver Recreation & Culture
3 weeks ago
Regular Full-Time
Competition #24014R
At NVRC your skills, talent, and identity are valued. Be part of a fun, dedicated team that works together to make a difference in the lives of North Vancouver residents. We offer a competitive salary and comprehensive benefits. Benefits include dental, extended health, and life insurance coverage; three weeks’ paid annual vacation; opportunity to participate in an earned day off program for an additional 15 days annually; participation in Municipal Pension Plan; and access to our Employee Family Assistance Program. ABOUT THE POSITION
Reporting to the Manager, Communications & Marketing, the Communication & Engagement Advisor supports the development and implementation of corporate communications, public and media relations, issues management and community engagement activities for the organization. The Communications & Engagement Advisor is a generalist with skills in communications, planning, writing, editing, event management, and community engagement. They will create high-quality communications and community engagement assets that align with NVRC’s vision, mission, values, and strategic priorities. RESPONSIBILITIES
- Support the development and delivery of strategic communications plans and activities to build, maintain, and enhance awareness and understanding of NVRC’s programs, services, and initiatives.
- Coordinate editorial planning across internal and external communications platforms.
- Write and edit a broad range of internal and external communications materials.
- Provide guidance and advice to staff on a variety of communications matters.
- Support engagement and consultation using a variety of best practice engagement techniques such as forums, workshops, open houses, and online consultation.
- Coordinate, attend, and participate in public information, community, and stakeholder meetings.
- Support the summary of input received through engagement mechanisms, analyze feedback, develop consultation summary reports, and manage the dissemination of key findings and reports.
- Support reputational and operational crisis/issues management.
KNOWLEDGE, SKILLS & ABILITIES
- Considerable knowledge of communications, engagement, and public relations principles, objectives, practices, and techniques.
- Excellent writing and editing skills; produce clear, concise, and compelling content using journalistic and plain-language writing.
- Strong customer service orientation; ability to build and maintain strong and effective working relationships with a variety of internal clients and external contacts.
- Knowledge of and experience with web publishing platforms, preferably Drupal.
- Handle confidential and sensitive issues with skill, tact, and diplomacy.
- Sound knowledge and understanding of diversity, equity, and inclusion, and of cultural safety principles and practices as they relate to the work.
- Self-motivated, able to work on several projects simultaneously and respond to competing priorities.
QUALIFICATIONS & EXPERIENCE
- Degree or diploma in a related discipline (such as journalism, public relations, or communications) plus a minimum of five years’ experience in a professional communications or community engagement role, or an equivalent combination of education and experience.
- Membership in the Canadian Public Relations Society (CPRS) or International Association of Business Communicators (IABC) is an asset.
- Familiarity with the contents and intention of the International Association of Public Participation (IAP2) public participation spectrum is an asset.
- Experience in a local government or public institution setting is an asset.
- A valid BC Class 5 Driver’s License and access to a vehicle for business use.
This is a regular full-time position, working 35 hours per week. The pay for this unionized position starts at $40.74 and ranges to $48.09 per hour (2024 rates).
Employment Type: Full Time
Employment Length: Permanent
Education Requirement: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Job Experience: 5 years or more
Rate: $40.74 to $48.09 Hour
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