Senior Business Analyst

Who We Are With great respect, we acknowledge that the College of Pharmacists of BC (CPBC) is located on the unceded territories of the hən̓q̓əmin̓əm̓ speaking peoples – xʷməθkʷəy̓əm (Musqueam Nation), sel̓íl̓witulh (Tsleil-Waututh Nation), and the Sḵwx̱wú7mesh-ulh Sníchim speaking peoples - Sḵwx̱wú7mesh Úxwumixw (Squamish Nation) whose historical relationships with the land continue to this day. As a health regulator, our responsibility is to protect the health and safety of individuals accessing pharmacy care by licensing and regulating pharmacists, pharmacy technicians and the pharmacies where they practice in order to ensure they deliver qualified, safe, and ethical care.

Having embarked on a collective journey with health regulators in BC towards creating safer spaces for Indigenous partnerships, CPBC is focused on developing and enabling alternative dispute resolution mechanisms to uphold the legal plurality that exists between Westernized systems and traditional Indigenous methodologies.

CPBC is committed to addressing Indigenous-specific racism and other forms of discrimination both in healthcare and within regulatory structures. CPBC staff contribute to a positive work-life balance and personal health and wellness through their commitment to voluntary interest committees aimed at promoting cultural safety, equity, and social and environmental initiatives.

Indigenous Cultural Safety and Humility
~ We help to ensure that Indigenous Peoples have access to a culturally safe healthcare system, free from Indigenous-specific racism.

Based in the BC lower mainland, CPBC is seeking to hire an individual with at least 5 years of relevant business analyst work experience to take on the full-time position of Senior Business Analyst . The successful candidate has a Certified Business Analysis Professional (CBAP) designation. The Senior Business Analyst is responsible for supporting projects across the organization by gathering and analyzing requirements, identifying process improvements, collaborating with partners, and providing data-driven insights.

The Senior Business Analyst shall provide expertise in the areas of business process mapping, requirements gathering, analysis and design, configuration, implementation, testing, facilitation, and documentation to deliver enterprise solutions. As well, this role will be assigned to tasks that are varied and may also lead and/or perform project management duties as assigned.

Documents and analyzes processes, gathers business and functional requirements, recommends business analysis best practices, gathers data to support, prioritizes and aligns business case development and requests, and performs current state assessments and gap analysis on initiatives.
Creates process maps, data maps, data models, and data flow diagrams, and works with data architects.
Leads project discovery activities, analysis of business processes, and requirements documentation for the design of new solutions.
Liaises with a broad spectrum of clinical, IT and business staff and leaders to assist in translating technical issues into a single, shared objective.
Plans, organizes, manages, monitors, and is responsible for the business analysis activities of projects.
Understands the business context, project justification, business goals and priorities and updates and maintains documentation on such.
Understands and applies business architecture concepts to ensure strategic alignment with organizational goals, outcomes, and business value.
Documents current state business processes, captures issues and opportunities, and understands the proposed future state, identifying gaps to achieve that state.
Develops business requirements documents, solutions requirements documents, and functional requirements.
Prioritizes requirements based on business needs.
Evaluates current business processes, identifies opportunities, and provides recommendations for changes to business processes using established methodologies.
Utilize business analysis tools and artifacts such as Visio, Lucidchart, Confluence and Business Process Documentation to facilitate requirement alignment sessions.
Bachelor's degree in business administration, clinical informatics or a related discipline with at least 5 years of relevant experience (or an equivalent combination of education and experience)
Certified Business Analysis Professional (CBAP) designation
Experience developing business cases, process maps and designs, documenting requirements, and performing data analyses for medium to large initiatives
Experience working with both agile and waterfall delivery methodologies
Demonstrated experience making trade-offs between business needs and technology constraints while keeping business value top of mind
Confidence in writing and developing end-to-end, functional and UAT test scripts
Strong digital acumen, including demonstrated knowledge of adopting/using appropriate technologies
Proficient in Microsoft Office Professional (Intermediate to Advanced level)
Proficient in Microsoft Visio and/or Microsoft Project are assets
Proficient with implementing business analysis practices, with focus on business analysis planning and monitoring, requirements management and communication, and enterprise and data analysis
Strong ability to analyze and interpret data, and effectively communicate insights
an attractive paid time off package that gives annual vacation, personal days, and additional days off during the year-end office closure; and extended benefits that include healthcare a defined benefit plan with the Municipal Pension Plan. We have a flexible work environment that includes a hybrid work model with an assigned schedule. We offer opportunities for personal and professional growth; CPBC supports and offers accommodation for applicants with disabilities to take part in the selection process. References, education and professional credential verifications, and a criminal record check may be required for all final candidates.

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