Automotive Estimator

Company: CGIC Department: Employment Type: Regular Full-Time Work Model: Virtual Language: French is required, English is an asset.

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Our Distribution team aspires to be the leader in client engagement among Canadian Insurers. We strive to provide a seamless and personalized client experience. Our knowledgeable and trusted team is committed to delivering financial services solutions to meet our clients' unique needs.

As the Automotive Estimator (Field) you will:

1. Inspect vehicles, estimate repair costs and calculate market value and compensation.
2. Apply quality control to property damage cost containment.

How you will create impact:

1. Inspecting physical damage and considering quality, safety and cost in preparing automobile repair estimates.
2. Determining total loss vehicles by considering actual cash value and potential salvage returns against repair costs.
3. Assessing digital quotes and repair estimates based on quality, cost and safety criteria.
4. Working with clients, vendors and claims representatives to ensure efficiency, timeliness and quality of the repair process, including recommending quality repair facilities and monitoring the repair process through to completion.
5. Providing exceptional client service in accordance with our claims service and quality standards, with the view of enabling the organization to be the industry leader in client engagement.

How you will succeed:

You influence change and are committed to continuous improvement, in order to exceed client expectations. You leverage critical thinking skills to identify problems and proactively propose solutions. Your strong communication skills allow you to clearly convey messages. You’re an effective team player who shares knowledge to support your peers.

To join our team:

1. You have two years auto body repair, automotive estimating, or related business experience.
2. You have the Automobile Appraiser License or are willing to work towards obtaining the license.
3. Proficiency in French is essential to the main duties in this role, including servicing and communicating primarily with majority francophone clients, groups, teams. The essential non-English duties are not assignable to adjacent or other team members.

What you need to know:

This role involves direct contact with clients and/or service providers in their environment. Extended work hours, including evenings and weekends, may be required. You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What's in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.