Assistant Retail Store Manager
6 months ago
If you are active, organized, customer obsessed, passionate about making a difference and quality driven with a can-do attitude – and having fun doing it, apply to our Full-Time Assistant Retail Store Manager opportunity so we can meet you
Competitive hourly wage $20.Annual performance bonus
Company paid health, vision & dental benefits
Opportunities for training & advancement
Discount on products sold in our retail stores, free daily dairy beverages (we do make awesome milk) provided in all our company fridges and an active social committee. And the best thing about working at Kawartha Dairy – you get FREE ICE CREAM
Seamlessly carry on business acting in the capacity of Store Manager during times when the manager is on an extended absence
Ensure that your team delivers the outstanding Kawartha Dairy experience, while providing the highest level of customer service ensuring that Pride systems and routines are incorporated into the day-to-day operation of the store
A large portion of the shift will be to scoop ice cream, make milkshakes and assist our customers with their purchases
Respond to customer complaints, taking prompt and appropriate action to resolve problem and ensure customer satisfaction is maintained
Meet sales targets and achieve profitability by controlling costs (labour, supplies, inventory etc.).
Closely collaborate with the Store Manager to develop store specific strategies and to implement them
Assist the store manager to maintain and improve the procedures and personnel practices utilized to maintain store inventory
Follow procedures to maintain appropriate inventory levels
Follow procedures to maintain the practice of inventory rotation
Follow procedures for the purpose of inventory control
Analyze result of inventory variances and improve
Assist the store manager to establish and maintain work schedules to allow for variances in customer ordering
Develop and supervise staff to achieve high levels of performance and customer service
Administer required documentation in administration of payroll
Assist the store manager to maintain communications with staff and customers
Provide for monitoring and reporting of personnel practices
Conduct performance reviews with all personnel
Retain a thorough knowledge of company policies and procedures
Assist the store manager to provide for information and recording of documentation
Maintain accurate and timely inventory control and ordering systems
Follow and closely monitor proper procedures and policies to maintain effective cash management
Assist the store manager to maintain required schedules and procedures for inspection and monitoring of store equipment, store building, processes and procedures
Follow inspection schedules for equipment and building
Provide for inspection and monitoring of processes and procedures
2-3 years’ experience in a team lead role in retail/sales, restaurant business, or customer service
Are positive, friendly and social with customers and team members
Have a flexible schedule and be able to work evenings, weekend shifts as well as federal and civic holidays to ensure effective oversight of all segments of the business and communication with staff
You are an excellent coach, mentor, teacher, and communicator who cherishes the experience of managing and working with some amazing people.
We thank all candidates for their interest in Kawartha Dairy Limited, however, only those selected for interview will be contacted. We are an equal opportunity employer and support applicants with disabilities. Accommodations are available upon request throughout the recruitment process.
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