Optimization & Training Specialist

3 weeks ago

Canada Western Tractor Company Inc. Full time

Western Tractor Company Inc. | Full time

Optimization & Training Specialist
  • Department Name FieldSmart & Precision Agronomy
  • Required Skills
    • Accountability
    • Planning
    • +12
  • Work Experience 4-5 years
  • State/Province Alberta
  • Country Canada
About us

Western Tractor started from the merger of 2 different John Deere Dealerships with a total of 4 stores that have had a long history as dealerships serving Southern Alberta. Our locations have been some of Canada's longest continual dealership locations in the John Deere dealer network.

Western has four bright, new locations situated in Lethbridge, Taber, Burdett, and Medicine Hat, where we sell the number one brand of Agricultural, Turf, and Commercial Worksite Products in the world, JOHN DEERE. As a stable and growing company, you can count on us to invest heavily in your career through training, resources, and support while being a part of a fun and team-oriented environment that feels like family.

Job Description

Optimization & Training Specialist

The Optimization & Training Specialist is responsible for creating a positivecustomer experience and overall relationship management through optimizingequipment and supporting the equipment demo program.

What Does an Optimization & Training Specialist Do?

  • Conductin-field equipment optimization including with tractors, air drills, sprayers, combines,forage harvesters, and haying equipment to enhance performance.
  • Diagnoseand troubleshoot technical and mechanical issues including displays, GPS,application control, telematics, precision harvesting systems, section control,mapping, and variable rate in cab technology.
  • Evaluatecustomer equipment needs and proactively propose effective solutions.
  • Develop,sell, and deliver machine optimization plans to customers while providing on and off farm support.
  • Stayinformed on industry trends, best practices, and emerging technologies relatedto agriculture equipment optimization.
  • Workclosely with all departments to address the needs of customers.
  • Build,coordinate and deliver customer clinics.
  • Deliver in-house training on new and current equipmentoptimization best practices to all departments within the dealership.
Requirements

What You Bring To The Table 

  • Post-secondarydiploma or equivalent in a related technical, agricultural, or mechanicalprogram.
  • Previous experience in a dealership environment
  • Demonstratedknowledge of John Deere agriculture equipment and technology.
  • Projectmanagement experience with the ability to manage multiple initiativessimultaneously.
  • Strong analytical skills with proficiency in data analysis tools and techniques.
  • Excellent problem-solving skills with the ability to diagnose and troubleshoot complex technical issues.
  • Strong communication skills, both written and verbal, to communicate procedures and training material effectively to customers and employees at all levels of the organization.
  • Strong interpersonal skills with an emphasis on customer service and support.
  • Ability to collaborate and work with cross-functional teams, including management, employees, and external customers.
  • Strong technical background and proficiency with computer applications including Microsoft Office Suite.

Reasons To Join Western Tractor

  • We keep our team current by investing twice as much in training as any other JD dealer in Southern Alberta both inside and outside of our dealership.
  • Comprehensive benefits package including an employer matched Registered Retirement Savings Plan.
  • We understand the importance of work-life balance and provide paid time off beginning at 3 weeks in your first year of employment.
  • A competitive compensation scale, incentive programs, and advancement opportunities.
  • We provide you with state-of-the-art agriculture equipment and technology to do your job.
  • And much more
Join us in revolutionizing the future of agriculture - where your skills have a direct impact on the success of farmers and the sustainability of our industry. We can't wait to welcome you to our team.
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