Technology Delivery Lead

4 weeks ago


Surrey BC, Canada Fraser Health Full time

The salary range for this position is CAD $54.Why Fraser Health?

Unleash Your Potential in the Thriving World of Integrated Project and Change Management in Healthcare
Are you a dynamic and strategic leader with a passion for making a positive impact i n the healthcare ? Do you find fulfillment in helping people to thrive in complex and changing environments? If so, we have an incredible opportunity for you to be part of a well- established team and take the lead on transformative projects that will shape the future of healthcare
Bring your initiative, client service focus, systems level thinking and leadership skills to our dynamic team of seasoned project and change professionals. As Leader within the Strategic Transformation and Project Delivery Team , you will lead members of our internal consulting team (senior consultant s / coordinators ) , and partner with executive sponsors ( vice -presidents, executive directors, directors and/or medical leaders ) in Fraser Health to ensure plans for Fraser Health’s highest priority , cross-organizational change initiatives , are successfully designed, implemented, integrated and evaluated.
Our Leaders support diverse p ortfolios , leading alongside clinical sponsors to ensure collaboration between cross-functional teams , bringing cutting edge ideas to the table and helping to break down silos. Your work will contribute to the improvement of healthcare processes, enhanc e the quality of patient ca re, and will make a meaningful difference in the lives of the individuals and communities that Fraser Health serves. Your expertise in leading teams, along with proven , applied skills in project and change management will be the driving force behind transformative initiatives that directly impact patient outcomes and organizational success.
This Leader role is expected to be aligned with the Vice-President of Medicine , supporting priority initiatives in this portfolio, while remaining a member of the Transformation leadership team.
Who We Are: The Strategic Transformation and Project Delivery Team
The Strategic Transformation and Project Delivery Team values a culture of openness, partnership, creativity and innovation where we recognize each other’s expertise , hono u r the contributions of everyone and have each other’s back. Experience of clinical operations in acute and community care would be beneficial.

Have proven project management expertise : You've successfully led a complex portfolio of inter-related projects from initiation to completion, demonstrating a keen ability to navigate challenges and deliver exceptional results.
Be a change management champion: Your experience in change management will be pivotal in ensuring seamless transitions and maximizing the positive impact of our initiatives.
Have proven experience partnering with medical staff
~ Your insights will drive projects that directly impact patient care and organizational success. Have a Master’s degree in health administration or a related discipline supplemented with project and change management courses: PMP and P rosci (R) or other certification/designation in leadership, project and change management would be an asset .
Have ten (10) years’ recent, related experience in an environment focused on delivering change/transformation initiatives using project and change management methods in a large, complex environment , including supervision of others .
We are responsible for the delivery of hospital and community-based health services to more than 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations. Our communities include a diverse multicultural population including six Métis Chartered Communities and approximately 62,000 Indigenous Peoples associated with 32 First Nation communities. We are proud of the collaborative culture and the innovation, dedication, integrity and tenacity of our more than 45,000 staff, physicians, and volunteers. More than any building or technology, it's our people who make Fraser Health distinct .
Our services include t welve acute care hospitals, BC’s first dedicated outpatient care and surgery centre and a wide range of services in public health, home health, mental health and long-term care facilities - all within Metro Vancouver and the Fraser Valley.
The communities within our health region include a diverse multicultural population . Known as one of the most desirable places to live in the world, these dynamic communities, along with inspiring scenery and easy access to an abundance of outdoor activities, provide an amazing quality of life. Discover our diverse communities that span from the major urban centres of Burnaby, New Westminster and Surrey, to the rapidly growing cities of Langley, Abbotsford and Chilliwack into the Fraser Valley’s picturesque towns of Pitt Meadows, Maple Ridge, Mission and Hope .
Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.
Joining our team offers you opportunities to work in a rapidly growing organization , with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.

The Leader, Strategic Transformation is the principal agent for change who seeks to shift or transition a major part of the Organization from a current state to a desired future state. The Leader ensures that the plans and goals of the executive sponsor are successfully designed, implemented, integrated and evaluated as they relate to the requested redesign, restructure and reconfiguration of theirservice area. Where applicable, the Leader may provide subject matter expertise during the client's planning process. The Leader oversees and manages the budget specified for the change process and is required to assemble, direct and supervise a team of Senior Consultants that will ensure the Leader's blueprint for change is done effectively, efficiently, on time and on budget.
Leads multi-stakeholder, organization-wide strategic initiatives from current state to the desired future state through idea generation, planning, design, implementation and evaluation; provides subject matter expertise and leadership on the strategic initiative to the executive sponsors or sponsor group (e.g., Manages the overall coordination of strategic initiatives from a strategic change context; develops, oversees and manages the overall transformation plan on behalf of the sponsors; where appropriate, co-manages non-Strategic Transformation Team project resources working collaboratively with other support groups in the organization that are critical for the successful execution of the change.
# Participates in the recruitment of staff and manages the professional development of employees through the formal assessment of training needs and the development of training plans: responsible to oversee and as required, participate in the management of human resource matters; prepares and conducts performance assessments for the Senior Consultants, Strategic Transformation.
# Provides work direction and leadership to a team of Senior Consultants, Strategic Transformation throughout the initiative(s) assigned to them and ensures strategic transformation resource needs are assigned appropriately; secures and manages contractual relationships with external consultants, as needed.
# Identifies and manages resources and budgets required to complete strategic transformation work; develops a budget report and schedule for monitoring expenditures and variance analysis of all assigned aspects of the initiative and reports regularly to the sponsor(s).
# Identifies and manages key stakeholder strategies and works collaboratively with Communications to develop appropriate communication strategies.
# Applies project and change management principles to develop engagement strategies and action plans to maximize likelihood of success; Identifies, establishes, and oversees the appropriate team structure and membership required for the strategic transformation initiative(s) including sponsorship, champion, steering committee and delivery/implementation teams, as well as, FH and external resources.
# Assesses the impact of strategic transformation initiatives from a systems perspective and manages the impacts and interdependencies with other initiatives happening in FH; supports the Director, Strategic Transformation in the STT prioritization process with the Executive Team.
# statements of work, proposals, charters, work plans, risk management plans, and change management plans,, etc.); Partners with other departments in the development, maintenance and promotion of the organization's repeatable and sustainable initiative, project, and change management processes.
# Participates in the evaluation and refinement of tools and methods utilized by the Strategic Transformation Team, as required; assists in the development and presentation of initiative, project, and change management coaching, mentoring and instruction strategies and materials.


Master's degree in Health Administration or related discipline supplemented with project and change management courses. Ten (10) years' experience including five (5) years in a project management role and the supervision of others, or an equivalent combination of education and experience.
Professional/Technical Capabilities
Expert knowledge of change and project management principles coupled with an indepth understanding of the healthcare system at both the strategic and operational levels.
Ability to operate a PC and effectively utilize a variety of software applications to support the initiative management activities.



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