Collections Advisor
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Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success.
Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products.
Meet and exceed individual and store sales and other commercial KPIs
Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction
Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required
Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines
Capture new luxury clients to grow the individual and store client book with a commercial objective mindset
Fluent in local language; English proficiency is desirable
Other language knowledge is desirable
Detail-oriented and creative with a passion for selling
Results driven and commercial mindset
Flexible, collaborative and adaptable approach to work
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