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Customer Project Mgmt Representative

4 weeks ago

Dorval QC, Canada Bombardier Transportation GmbH Full time

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As the leading manufacturer of business aircraft, Bombardier is renowned for designing, manufacturing, and servicing world-class aircraft that elevate the client experience.

Bombardier has been successful in setting the highest standards because we are a people-centric business that fosters passion, diversity and authenticity. Prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms.

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

  • Insurance plans
    • Dental, medical, life insurance, disability, and more
  • Retirement savings plan
  • Employee Assistance Program
In your role, you will
  • Act as a primary point of contact with our customer base for the detailed project management of the aircraft interior and exterior completion and equipment configurations in respect of the associated technical specification packages.
  • Be expected to liaise with all internal stakeholders including, but not limited to Engineering, Interior Design, Production, Finance, Legal, Contract Management and Sales to ensure that all Completion Definition specifications are consistent with our business strategy while ensuring that customer expectations are exceeded.
  • Be accountable for obtaining the necessary management and customer approvals, thereby committing the company to the build and final delivery of the aircraft configuration as defined in the approved Completion Definition Package.
As our ideal candidate
  • You possess an undergraduate university degree in a related field of study, such as aeronautical engineering, aviation management, business administration or another substantially related field of endeavor.
  • You have a minimum of ten (10) years related experience in business or commercial aviation.
  • You have a minimum of two (2) years related experience in a customer facing role.
  • You have excellent organizational and planning skills, are able to set priorities in order to achieve important milestones. Primarily, you will demonstrate strong project management skills.
  • You are able to understand complex technical specifications and certification constraints and possess the capacity to become a product expert on all complex product offerings.
  • You have exceptional communication skills; are able to communicate at all levels of the organization from shop floor to board room level. You equally able to communicate to all levels of our customer and customer representative organizations including but not limited to world leaders, high net worth individuals, flight crew, maintenance and technical personnel.
  • You are an eloquent and persuasive speaker with strong presentation skills and command an appropriate presence in any situation or negotiation.
  • You have strong customer orientation.
  • You will be expected to be a team player, as well as being a leader within the project team.
  • You are fluent in both French and English (written and spoken). Other languages would be an asset.
  • You are able, if needed, to support alternative shifts (evening and night) and available to travel.

Please note: You don’t need all the skills, knowledge, and experience listed for this position We’re not looking for the perfect candidate, we’re looking for great talent and resourcefulness.

Now that you can see yourself in this role, apply and join the Bombardier family

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.

Primary Location Completion Center

Organization Aerospace Canada

Shift Day job

Employee Status Regular

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