Remote Account Manager

4 days ago


Halifax NS, Canada Arrivals + Departures Full time

We are committed to building an environment where everyone feels included, valued, and heard. Diversity and inclusion are an important part of our everyday work, and it is our belief that they enable us to reach our goal of seeing the world differently. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communications and/or people with intersectional identities. Arrivals + Departures (A+D) is a national and proudly independent full-service creative and media agency, employing 80+ people with offices in Toronto and Halifax. You’re an Account Manager that’s always on top of things and ahead of the curve. You know that maintaining close bonds and being a reliable liaison are the keys to building great client relationships. We are a creative shop that prides ourselves on doing the un-thinkable and seeing the world differently.


Manage and coordinate day to day activities and projects for primary accounts you service
Maintain strong client relationships through frequent communications on project statuses and deliverables
Collaborate internally to develop project briefs and present them to the internal teams
Act as primary liaison between account service, internal departments and team members to see work through the development process - from the earliest concept stage, to final execution and delivery
Champion support of creative work through the client approval process
Ability to set and manage timelines and workbacks, and provide internal and external oversight
Management of key financial accountabilities, including estimates, invoicing, and BCRs
A passion to continue to evolve your knowledge and remain up-to-date within client industries, competition, industry and marketing trends

Highly organized and able to multitask - ability to juggle and prioritize multiple projects
Familiarity with Google Suite (Slides, Docs, Sheets) and Microsoft Office
Actively engaged in the digital space (social media, internet trends, etc.)
Experience working with or supporting digital clients is considered an asset
Demonstrated experience with project management systems is a plus



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