Chief Application Analyst

4 weeks ago

Montréal QC, Canada National Bank Full time

As aCIAM (Customer Identification Authentication Management) Application Analystat the National Bank, you are responsible for analyzing new requests and supporting applications from Okta and satellite services to facilitate integrations.
Document new integrations, their configurations and be able to map the interactions between different departments
Ensure the continuity of integration through incident management by writing guides, performing maintenance or solving problems
Perform configurations to enable integration of services into the CIAM ecosystem.
IT and operations is more than 5,500 experts who work in an agile, proactive and collaborative manner to seize opportunities, stay on the cutting edge of technology and continuously improve processes.
You are part of the CIAM team and report to the Senior Manager. We aim to offer you maximum flexibility to promote your quality of life. This is reflected in a hybrid working environment, as well as flexible and adaptable schedules.
Our customized training programs, based on learning in action, allow you to master your profession and develop new fields of expertise.Tools such as the Data Academy, language training, the Harvard Learning Centre and coaching and mentoring support are always available to you.
Technical experience in analysis, technical support or incident management
Team player, facilitation, communication, conflict resolution and problem solving skills including incident management in projects.
Experience with AWS cloud services (EKS, EC2, Lambda), an asset
Knowledge of monitoring tools: Datadog, Splunk, an asset.
Your benefitsIn addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.* Health and wellness program, including many options* Flexible group insurance* Generous pension plan* Employee Share Ownership Plan* Employee and Family Assistance Program* Preferential banking services* Opportunities to get involved in community initiatives* Telemedicine service* Virtual sleep clinicThese are a few of the benefits available to you. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

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